DANIEL SMITH
Bear,DE
Overview
4
4
years of professional experience
Work History
Detail Associate
CarMax
Newark, DE
04.2023 - Current
- Inspected vehicles for cleanliness and quality standards to ensure customer satisfaction.
- Coordinated detailing schedules to optimize workflow and enhance operational efficiency.
- Trained new associates on detailing techniques and safety protocols to maintain high service standards.
- Implemented process improvements that reduced vehicle turnaround time while maintaining quality.
- Collaborated with team members to streamline operations, improving overall productivity in daily tasks.
Customer Service Representative
Lowes Home Improvment
Bear, DE
03.2022 - 04.2023
- Assisted customers in product selection and troubleshooting to enhance overall satisfaction.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to streamline processes and improve service efficiency.
- Maintained knowledge of inventory and promotions to provide accurate information to customers.
- Trained new staff on customer service protocols and company policies for consistency.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
First State Military Academy
Clayton, DESkills
Workplace safety
Team coordination
Visual inspection
Personal Information
- Driving License: DL2053606
- ID Number: DL2053606
Timeline
Detail Associate
CarMax
04.2023 - Current
Customer Service Representative
Lowes Home Improvment
03.2022 - 04.2023
High School Diploma -
First State Military Academy