Overview
Work History
Education
Skills
Certifications
Relevant Coursework
Projects/Organizations
Timeline
Generic

Daniel Soltis

Baltimore,MD

Overview

2
2
years of professional experience

Work History

IT Support Specialist

Bolton Partners
Towson, MD
05.2024 - Current
  • Deliver effective resolution of help desk support issues.
  • Utilize 365 admin and Azure experience.
  • Administer Active Directory, maintaining user and group accounts with a focus on allocating network permissions accurately.
  • Configure, manage, and troubleshoot routers and switches as a CCNA certified professional.
  • Run and monitor security awareness training and procedures using PhishER from KnowBe4.
  • Utilize Cisco Meraki to track and assess network performance.

Cybersecurity Content Developer

Cybrary
Riverdale Park, MD
05.2023 - 04.2024
  • Performed detailed research on emerging cybersecurity trends
  • Managed help desk tickets and collaborated with cross-functional teams to optimize systems. Utilized Atlassian ServiceDesk tools for seamless operations and timely resolution of technical issues.

Intern

Cybrary
Riverdale Park, MD
11.2022 - 05.2023
  • Researched and designed Security+ coursework and content for other certification paths.
  • Managed daily support tasks handling an average of 10-15 tickets per day with a focus on timely and accurate resolution of user issues.

Education

Bachelor of Science - Information Science

University of Maryland - College Park
College Park, MD
05-2023

Skills

  • Networking
  • Router and Switch Configuration
  • Managing Active Directory Users and Computers
  • Security Fundamentals
  • Kali Linux Tools and Testing
  • Python Automation
  • Intermediate Python
  • Azure Cloud Management
  • Communication
  • Detail Oriented
  • Self-Teacher
  • Dedicated
  • Loyal

Certifications

  • Cisco Certified Network Associate (CCNA), 07/2024
  • CompTIA Security + ce, 07/2023

Relevant Coursework

  • Tech Infrastructure and Network Architecture
  • Database Design and Modeling
  • Privacy Security and Ethics in Big Data
  • Dynamic Web Applications
  • Object Oriented Programming
  • Designing Patient Centered Technology
  • Integrated Capstone for Information Science

Projects/Organizations

  • President of Risk Management, University of Maryland IFC, 04/2022-12/2022, Led initiatives to identify, assess, and mitigate risks to ensure the safety and security of members, Promoted proactive risk awareness, maintaining compliance with university and national standards
  • Website Portfolio. On the website I designed and developed you can learn about some of my background and experience, as well as get an idea of some of the work I have done. On the site there are links to my HackTheBox, HackerRank, and Credly accounts

Timeline

IT Support Specialist

Bolton Partners
05.2024 - Current

Cybersecurity Content Developer

Cybrary
05.2023 - 04.2024

Intern

Cybrary
11.2022 - 05.2023

Bachelor of Science - Information Science

University of Maryland - College Park

Similar Profiles

CREATE PROFILE
Daniel Soltis