Daniel Sosa
Houston,TX
Summary
Highly motivated to work, eager to learn, and good people skills.
I also have over 15 years as a supervisor Over looking project completion and cost.
I have obtained a safety credential.
Im goal oriented.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Supervisor / General Foreman
JVIC
Deer Park, TX
03.2005 - 01.2024
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Boosted team performance by developing customer service training materials and conducting service training.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Traveled for work when needed
- Worked 84+ hrs weekly, to meet certain goals and timeliness per client
Education
High School Diploma -
Living Praise Christian Academy
Channelview Tx05.2004
Skills
- Operations Management
- Business Development
- Schedule Development
- Process Improvement
- Staff Management
- Processes and Procedures
- Priority Management
- Goal-Oriented
- Employee Motivation
- Policy Enforcement
- Expectation Setting
- Training and Mentoring
- Complex Problem-Solving
- Staff Discipline
- Staff Development
- Decision Making
- Leadership Abilities
- Active Listening
- Conflict Resolution
- Customer Service
- Critical Thinking
- Problem Solving
- Task Prioritization
- Team Building
- Time Management
- Resource Allocation
- Budget Management
- Performance Evaluation
Certification
I have nccer in safety
Additional Information
Have skills around PowerPoint , Microsoft Word, Excel and I have knowledge around computers.
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Supervisor / General Foreman
JVIC
03.2005 - 01.2024
High School Diploma -
Living Praise Christian Academy