Dynamic individual with hands-on experience with 40 years in auto sales, prior years of experience in managing a team for residential and commercial fire and water damage restoration,and previously managing a furniture warehouse. Have a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
I have just retired from Nucar Chevrolet/Mazda in New Castle, De, on September 18th,2026, after 39 1/2 years. I was on the sales floor for 9 years and was asked to start a special finance department for credit challenged clients. Trained other future employees to learn all aspects of the finance department. I did that for a few years and decided to go back into sales. I had a very good customer CSI and constant great reviews on Dealerrater. I demonstrated vehicle functions to enhance customer understanding and confidence. Provided exceptional customer service to build lasting relationships with clients. Assisted customers in selecting vehicles based on preferences and needs. Maintained knowledge of current inventory and vehicle features for informed knowledge for recommendations. Conducted vehicle demonstrations to showcase features and benefits to potential buyers. Had many 3rd generation customers. Remember them when they were in diapers:)
I managed a warehouse of furniture and office supplies. Supervised full and part time employees handling the shipping and receiving, wrote up damage claims, set up truck routes and sometimes performed on site services as needed or required. I made every effort to maintain a knowledgeable and productive team of employees. Kept documentation and records accurate and up-to-date on daily basis with the sales staff to prevent errors in processing or delivery. Redesigned the warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.