Daniel Starnes
Fort Worth,TX
Summary
Experienced Department Head with strong Information Technology/UAV background. Promotes growth and team performance with skilled leadership of day-to-day operations and special projects. Forward-thinking and highly aware of emerging trends affecting department operations and goals.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
UAV/Robotics/IT Instructor - Department Head
Crowley Independent School District
07.2019 - Current
- Tripled size of UAV and robotics programs through effective marketing strategies and presentations to community members and industry partners.
- Oversee, implement, and deliver engaging curriculum through diverse methods of classroom instruction, lab activities and online learning systems.
- Organize and manage IT/UAV program development from conception through successful execution.
- Evaluate performance continuously to identify areas in need of improvement and implementing strategies to keep team on-track.
- Successfully prepare students to earn CompTIA and FAA Part 107 Remote Pilot certifications (25+ to date).
- Spearhead and lead major network installation and upgrade project.
- Train students to install, program and repair robot controllers, end-of-arm tools, and various unmanned systems.
IT Technician
Crowley Independent School District
08.2017 - 07.2019
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Developed database-driven Power BI dashboards to display inventory and student information.
- Performed maintenance tasks on PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Build, troubleshoot, repair, monitor, and maintain PCs and networking equipment.
Account Manager/Systems Analyst
EXOTECH.PRO Active IT Services
03.2011 - 07.2017
- Provided around-the-clock IT support for small businesses and non-profit organizations via on-site services, remote desktop protocol, phone, and case management.
- Liaison and resolve needs between end users and business owners.
- Build, troubleshoot, repair, and image PCs, servers, and laptops.
- Management of enterprise-class backup systems; experienced with bare-metal recovery of servers and end-user PCs.
- Network design, setup, monitoring, and maintenance.
- Performed systems analysis, documentation, testing, implementation and user support for platform transitions.
Director
Creative Soul Music School
12.2012 - 03.2016
- Improved sales by 30% and customer retention by 33% over other campus.
- Responsible for CRM development and marketing strategy.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Provided customer support via face-to-face and phone for sales, collections, and customer problems and inquiries.
- Hired and directed teams to achieve daily and long-term operations and business goals.
- Delegated assignments based on plans, project needs and knowledge of individual team members.
- Responsible for event planning, email campaigns, and program development and execution.
- Developed, implemented, and marketed educational curriculums and programs to promote memorable experiences for students, parents, and teachers.
Education
Bachelor of Science - Biology
Texas Christian University
Fort Worth, TX05.2012
Skills
- Hardware and Software Installation and Troubleshooting
- Windows Server and Active Directory
- Windows, MacOS, Linux, iOS, Android
- MS Office and G-Suite
- CRM Software (HubSpot)
- Customer Service and Relations
- Personnel Management
- Training Junior Team Members
- Program and Curriculum Development
- Differentiated Group and Individual Instruction
- Unmanned Aerial Systems (UAS)
- Photogrammetry (Pix4D & DJI Terra)
- Robot Maintenance and Programming (Python & C)
Accomplishments
- April 2023 Crowley ISD Heartbeat Award Winner
- October 2022 Teacher of the Month
- Design and implement a vSAN/VoIP/UTP environment
- 2023 SkillsUSA Commerical UAS Competition State Champions
Certification
- CompTIA A+
- FAA Part 107 Licensed Remote Pilot
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancement401k matchHealthcare benefitsTimeline
UAV/Robotics/IT Instructor - Department Head
Crowley Independent School District
07.2019 - Current
IT Technician
Crowley Independent School District
08.2017 - 07.2019
Director
Creative Soul Music School
12.2012 - 03.2016
Account Manager/Systems Analyst
EXOTECH.PRO Active IT Services
03.2011 - 07.2017
Bachelor of Science - Biology
Texas Christian University
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