Daniel Swanson
Middleburg,FL
Summary
Award winning highly motivated and energetic results-driven Production Print Specialist bringing over 20 years sales experience in Ricoh and Canon printing equipment and software solutions. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in hunting new business, developing existing clients, prospecting and the implementation of marketing strategies to accomplish sales goals. Demonstrated success in building networks and supporting company objectives. Having an interest in learning new technology in an evolving industry. High-energy sales professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and exceeding all sales targets. Creative in applying expertise to building robust solutions that enhance loyalty, promote retention and support revenue objectives.
Overview
20
20
years of professional experience
Work History
Print Production Specialist
RJ Young Company
09.2021 - 01.2024
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Exceeded sales goals in FY 2022 by 400%. Prior year sales were $400,000.00. FY 2022 were $1,500,000.00. FY 2023 was an explosive year of growth with $2,800,000.00 in sales.
- Networked to build client base and promote products to new and existing clients.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Achieved Presidents Club and the Million Dollar Club the first two years of employment.
Print Production Manager
Electronic Business Products, Inc
01.2010 - 09.2021
- Generated leads and pursued appointment opportunities to convert prospects into new customers for production print equipment.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Leveraged CRM system to manage sales activities and track sales performance.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Listened to customers to understand needs and refer to optimal services.
- Adhered to company initiatives and achieved established goals.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Created successful strategies to develop and expand customer sales.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Prepared presentations, proposals and sales contracts for existing and potential accounts.
- Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
- Communicated regularly with the officers of the company for updates and strategic planning.
- Answered product questions with up-to-date knowledge of equipment, software and processes.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Compiled key customer data to plan selling strategies and identify specific client needs.
Education
No Degree - English
Onondaga Community College
Syracuse, NY05.1988
Skills
- Ricoh Production Certification on Pro C9200/9210, C9500/9510 Pro C7200/7210, Pro C7500/7510 Pro C5200/5210, Pro C5300/5310
- Fiery Certified Professional Cut Sheet
- Canon Production Certification on V Series, V700/800/900, V1000 and the V1350
- Versed in all third party finishing solutions
- Trained on the implementation of the new Ricoh Z75 B2 Sheet-fed Inkjet Digital Press
Timeline
Print Production Specialist
RJ Young Company
09.2021 - 01.2024
Print Production Manager
Electronic Business Products, Inc
01.2010 - 09.2021
No Degree - English
Onondaga Community College