Marla Woods
Columbus,OH
Summary
Accomplished Senior On-Site Services Specialist with a proven track record at Ricoh Kroger Columbus Division, enhancing customer satisfaction and managing complex projects to successful outcomes. Skilled in mail distribution and workplace safety, demonstrating exceptional team collaboration and customer service. Expert in DM 1000 & 5000 operation, significantly improving operational efficiency.
Overview
24
24
years of professional experience
Work History
Senior On- Site Services Special
Ricoh Kroger Columbus Division
04.2023 - Current
- Provided expert guidance and support during complex projects, ensuring smooth execution and successful outcomes.
- Developed strong relationships with clients through consistent communication and proactive problem-solving.
- Enhanced customer satisfaction through timely and accurate mail distribution within organization.
- Managed inventory of mailing supplies, avoiding shortages and minimizing costs.
Mail Serves Operator
Grange Insurance Company
02.2000 - 12.2021
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Education
High School Diploma -
Linden McKinley High
Columbus, OH06.1982
Skills
- Package handling
- Workplace Safety
- Postal regulations
- Mail Sorting
- Courier Services
- Mail distribution
- Team Collaboration
- Customer Service
- DM 1000 & 5000 operation
- Pro 9210 & 8320 and 7210 printer
Timeline
Senior On- Site Services Special
Ricoh Kroger Columbus Division
04.2023 - Current
Mail Serves Operator
Grange Insurance Company
02.2000 - 12.2021
High School Diploma -
Linden McKinley High
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