Daniel Tanhoff
New Hope,MN
Summary
Sales Associate with over 10 years of experience in fast-paced environments, demonstrating exceptional skills in inventory management and customer service. Recognized for achieving sales targets and fostering strong customer relationships that drive repeat business. Committed to enhancing operational efficiency within the sales department and contributing to team success.
Overview
11
11
years of professional experience
Work History
Automotive Technician
Victory Automotive Service
Fridley, MN
01.2023 - 03.2025
- Maintained a clean working environment at all times.
- Performed drive ability tests on vehicles after repairs were completed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Inspected vehicle engines and other components to identify potential issues.
- Adhered strictly to company policies concerning quality control standards.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Operated a variety of shop equipment safely and efficiently.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Evaluated, repaired and aligned vehicle suspensions.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Completed standard inspections to assess wear and damage to vehicles.
- Conducted test drives before and after repair services.
Buyer/Tow Truck Operator
Sell a Junker
Minneapolis, MN
08.2022 - 01.2023
- Communicated with team members to coordinate efficient and accurate movements.
- Tied and secured loads to prevent shifting or damage to items.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Conducted regular vehicle and equipment inspections to maintain safety and comply with laws.
- Maintained ongoing communications with dispatcher in operations center to keep teammates informed.
- Maintained safe driving habits to protect property and general public on roadways.
- Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Negotiated with sellers to secure competitive prices for vehicles.
- Assisted customers in completing paperwork related to their purchase.
- Performed detailed inspections of prospective cars for mechanical issues or damage.
- Developed relationships with local dealerships to source inventory of used cars.
- Inspected titles and registration documents to ensure accuracy and validity.
- Collaborated with colleagues from other departments to meet organizational goals.
- Attended trade shows or other industry events to network with potential buyers.
- Maintained a database of available used cars based on make, model, year, price range.
- Responded promptly to customer inquiries regarding pricing and availability of vehicles.
Automotive Service Technician
Midas Stranik inc
Saint Louis Park, MN
07.2020 - 08.2022
- Adjusted, repaired or replaced defective automotive parts.
- Inspected vehicles to assess damage and plan for repairs and new parts.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Evaluated, repaired and aligned vehicle suspensions.
- Kept detailed records of repairs, labor involved and parts used.
Automotive Technician
Tires Plus Total Car Care
Hopkins, MN
01.2018 - 07.2020
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Assigned work to team members and inspected all work for quality and compliance.
- Kept the garage clean, organized and efficient.
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Removed, replaced, balanced and rotated new or used tires.
- Evaluated, repaired and aligned vehicle suspensions.
Automotive Technician
Gregg and Jim's Service
Golden Valley, MN
08.2014 - 10.2017
- Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
- Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
- Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
- Performed customer work and warranty repairs in compliance with manufacturer standards.
- Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Kept the garage clean, organized and efficient.
- Pursued frequent opportunities to further enhance maintenance and repair skills.
- Wrote service orders, accepted payments and updated customer accounts.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Answered customer questions and discussed options face-to-face, over the telephone and via email.
- Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Ensured all safety regulations were followed while working in the shop environment.
- Developed relationships with local auto parts suppliers in order to secure discounts on parts purchases.
- Resolved customer complaints regarding service quality or billing issues promptly and professionally.
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Provided cost estimates for additional repairs and services requested by customers.
- Communicated repair information to customers in a professional manner.
- Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
- Verified that all required safety checks had been performed on vehicles before release to customers.
- Assisted technicians in locating parts from vendors when needed for specific jobs.
- Maintained customer database with current contact information and vehicle records.
- Processed payments for completed services using cash register or point-of-sale systems.
- Monitored inventory levels of shop supplies and ordered new materials when needed.
- Advised customers on preventative maintenance schedules for their vehicles based on manufacturer recommendations.
- Scheduled and coordinated work for many customers each day in fast-paced setting.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
- Promoted add-on services to increase department revenue, increasing bills on average.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
Education
High School Diploma -
Robbinsdale Cooper Senior High School
New Hope, MNSome College (No Degree) - Computer And Information Sciences
Hennepin Technical College
Minneapolis, MNSome College (No Degree) - General Studies
North Hennepin Community College
Minneapolis, MNDiploma in Medical Office Administraion - Health Administration
Herzing Univesity
Minneapolis, MNDiploma in Automotive Technology - Automotive Technology
Dunwoody College of Technology
Minneapolis, MNSkills
- Assisting customers
- Documentation skills
- Customer service
- Communication
- Troubleshooting
- Friendly, positive attitude
- Reliable & trustworthy
- Relationship building
- Upselling
- Promotional support
- Payment processing
- Fraud detection
- Stocking and receiving
- Money handling
- Written and oral communication skills
- Building rapport
- Energetic self-starter
Timeline
Automotive Technician
Victory Automotive Service
01.2023 - 03.2025
Buyer/Tow Truck Operator
Sell a Junker
08.2022 - 01.2023
Automotive Service Technician
Midas Stranik inc
07.2020 - 08.2022
Automotive Technician
Tires Plus Total Car Care
01.2018 - 07.2020
Automotive Technician
Gregg and Jim's Service
08.2014 - 10.2017
High School Diploma -
Robbinsdale Cooper Senior High School
Some College (No Degree) - Computer And Information Sciences
Hennepin Technical College
Some College (No Degree) - General Studies
North Hennepin Community College
Diploma in Medical Office Administraion - Health Administration
Herzing Univesity
Diploma in Automotive Technology - Automotive Technology
Dunwoody College of Technology