Matthew McEvers
Spring Branch
Summary
Reliable and detail-oriented professional with over 3 years of experience in customer-facing roles, including computer repair and front-desk reception. Bringing strong situational awareness and a calm, safety-conscious presence to high-responsibility environments. Proven ability to manage transactions accurately and provide courteous, informed service—well-suited for a firearm range setting where professionalism, safety, and customer care are paramount.
Overview
4
4
years of professional experience
Work History
Computer Repair Technician
James Mobile Computer Repair
09.2023 - 08.2025
- Diagnosed and resolved hardware and software issues for various computer systems.
- Performed preventive maintenance on computers to ensure optimal performance.
- Assisted customers with troubleshooting, providing technical support via phone and in-person.
- Repaired and replaced faulty components, improving system reliability and user satisfaction.
Customer Service Representative/Receptionist
Le Paws Pet Grooming Salon
03.2021 - 07.2023
- Assisted customers with grooming service inquiries, ensuring a positive salon experience.
- Managed appointment scheduling and follow-ups to optimize client flow and satisfaction.
- Provided expert advice on pet care products, enhancing customer knowledge and loyalty.
- Maintained cleanliness and organization of salon equipment to uphold sanitation standards.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Pet Bather/Fluffer
Le Paws Pet Grooming Salon
03.2021 - 07.2023
- Bathed and groomed pets following established safety and hygiene standards.
- Assisted pet owners with inquiries regarding grooming services and pet care.
- Maintained cleanliness of grooming area, ensuring all tools were sanitized after each use.
- Monitored pets during grooming sessions to ensure comfort and safety throughout the process.
- Provided mentorship to new staff on bathing techniques and best practices for handling pets.
Education
Stop The Bleed Training Certificate - Management of Traumatic Bleeding Injuries
Stop The Bleed
San Antonio, TX06-2025
No Degree - CHL Course
1840 Inc.
New Braunfels, TX05-2025
No Degree - Emergency Medical Services
RC Health Services
San Antonio, TX10-2022
High School Diploma -
Smithson Valley High School
Spring Branch, TX03-2021
Skills
- Proficient in learning new software
- Setup of hardware and software systems
- Efficient appointment management
- Essential first aid skills
- Basic emergency life support
- Comprehensive vital sign evaluation
- CPR and first aid
- Assisting customers
Timeline
Computer Repair Technician
James Mobile Computer Repair
09.2023 - 08.2025
Customer Service Representative/Receptionist
Le Paws Pet Grooming Salon
03.2021 - 07.2023
Pet Bather/Fluffer
Le Paws Pet Grooming Salon
03.2021 - 07.2023
Stop The Bleed Training Certificate - Management of Traumatic Bleeding Injuries
Stop The Bleed
No Degree - CHL Course
1840 Inc.
No Degree - Emergency Medical Services
RC Health Services
High School Diploma -
Smithson Valley High School