Daniel Taylor
Northport,AL
Summary
Dynamic business owner with proven expertise in customer service and financial management. Skilled in sales development and staff hiring, committed to enhancing customer satisfaction and driving operational efficiency.
Overview
31
31
years of professional experience
Work History
Business Owner
A1 Taylor Auto Sales LLC
Columbus Ms
08.2000 - Current
- Developed comprehensive business strategies to enhance operational efficiency and profitability.
- Managed inventory systems ensuring optimal stock levels and timely procurement of vehicles.
- Oversaw daily operations, including sales processes, customer service, and staff management.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Oversaw financial management, including budgeting, forecasting, and expense control.
- Trained and mentored staff to enhance skill development and team performance.
- Promoted business via social media to generate leads and maximize brand identity.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Director of Audio Visual
Presentation Services Audio Visual
Atlanta, GA
03.1995 - 06.2006
- Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
- Developed marketing strategies to increase sales and enhance brand visibility.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Led strategic planning for audio-visual solutions, enhancing client engagement and event impact.
- Managed cross-functional teams to deliver high-quality audio-visual services for diverse events.
- Oversaw project budgets and resource allocation, ensuring optimal use of technology and personnel.
- Developed training programs for staff on emerging AV technologies and best practices in service delivery.
- Acted as point-of-contact between audio-visual crew and project management team.
- Coordinated with sales representatives to create tailored proposals that effectively showcased company''s expertise in meeting unique client requirements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Science - Communications
Mississippi State University
Starkville, MS05-1988
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Sales planning
- Staff hiring
- Financial management
- Sales development
- Negotiation
- Sales strategics
Timeline
Business Owner
A1 Taylor Auto Sales LLC
08.2000 - Current
Director of Audio Visual
Presentation Services Audio Visual
03.1995 - 06.2006
Bachelor of Science - Communications
Mississippi State University