Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Friends and Neighbors come to me for answers or suggestions
Timeline
AssistantManager
Daniel Thomas

Daniel Thomas

Problem Solving/ Strategic Analyst
Phoenix,AZ

Summary

Experienced resolving complex technical issues and consistently exceeded application targets.
Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

Retention Account Manager

Dish Network
Phoenix, Arizona
06.2019 - 12.2019

- Used consultative sales approach to understand and meet customer needs.

- Identified prospect needs and developed appropriate responses along with information on suitable products and services.

- Took 65 -70 sales calls daily to existing and new customers for business growth.

- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Business Development Manager

Rebel West Powersports
Gilbert, Arizona
07.2018 - 04.2019

- Directed and coordinated activities involving sales of manufactured products, services, and real estate.
- Oversaw regional and local sales managers and staffs.
- Researched market trends and stayed current on customer preferences to better lead sales operations.
- Taught the sales team how to connect with customers and build long-term, productive relationships.

Sale Specialist

Spectrum
Pittsfield, MA
08.2017 - 03.2018

- Prepared lists of properties for sale with detailed description and data to help customers zero in on potential purchases.
- Built successful business by continuously prospecting new client leads and obtaining marketing agreements.
- Volunteered for and tackled new assignments/ tasks to ease staff member burden.
- Completed all required paperwork within anticipated timeframes

- Built rapport with customers and assessed needs to make product recommendations and upsell.

Financial Service/Lead Customer Service Specialist

Arizona Tile & Stone Specialist
Tempe, AZ
08.2013 - 02.2016

- Worked closely with management to strategize sales techniques to increase branch production and customer service.

- Opened new accounts for new and existing customers and assisted customers in completing all application forms.

- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.

- Monitored loans and accounts payable and receivable to keep current.

Proposed investment products to customers.

Education

High School Diploma -

Red Mountain High School
Mesa, AZ
08.2000 - 05.2004

Cert - Business Marketing / ROTC Officer Training

Arizona State University
Tempe, AZ
08.2004 - 05.2009

Pass - Real Estate

Arizona Academy of Real Estate
03.2015 - 08.2015

Skills

Problem-Solving / Troubleshooting Computer Knowledge / Windows, IOS, Google Software, Word, Excel, PowerPoint, Micro Office, Exc Leadership / Customer Service / Teamwork Time Management / Punctual Qwerty keyboard 70wpm / 10 Key Diverse Vocabulary / Critical Thinking Helpful / Kindness / Patience Adaptability / Integrity Effective Body / Verbal Communication Marketing Campaign Management

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Accomplishments

  • Collaborated with team of 7 in the development of being number one team week after week.
  • Achieved (Platinum Club) top 15 personnel by completing my first quarter with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Friends and Neighbors come to me for answers or suggestions

I like being the guy that doesn't just respect everyone the same, but I also like inventing things or new ideas; it's why they come to me for answers or suggestions.

Timeline

Retention Account Manager

Dish Network
06.2019 - 12.2019

Business Development Manager

Rebel West Powersports
07.2018 - 04.2019

Sale Specialist

Spectrum
08.2017 - 03.2018

Pass - Real Estate

Arizona Academy of Real Estate
03.2015 - 08.2015

Financial Service/Lead Customer Service Specialist

Arizona Tile & Stone Specialist
08.2013 - 02.2016

Cert - Business Marketing / ROTC Officer Training

Arizona State University
08.2004 - 05.2009

High School Diploma -

Red Mountain High School
08.2000 - 05.2004
Daniel ThomasProblem Solving/ Strategic Analyst