Daniel Thompson Jr
Chesapeake,VA
Summary
Personable and dedicated Customer Service Representative with extensive experience. Proven ability to establish rapport with clients as a solid team player with an upbeat, positive attitude. Motivated to maintain customer satisfaction and contribute to company success. Highly motivated employee eager to take on new challenges, demonstrating a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively without supervision and quickly mastering new skills. Recent dual-enrolled high school graduate pursuing flexible part-time employment while continuing college classes toward a Mechatronics degree.
Overview
7
7
years of professional experience
Work History
Dishwasher
The Butcher's Son
Chesapeake City , VA
2024.02 - Current
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
Game Tech
GamerBus and GameOn Gaming Center
Virginia Beach , VA
2018.01 - 2024.02
- Maintained electronic and mechanical equipment, reducing errors and increasing game functionality
- Handled customer requests and complaints quickly to improve overall service
- Performed daily upkeep and cleaning of game room components
- Managed game room floor operations, assisting guests with gaming equipment
- Delivered instructional guidance to guests on gaming equipment
- Kept supplies and tools organized, clean and at optimal levels to achieve service demands
- Bent, reached, stretched, stood for long periods and carried up to 25 pounds with ease
- Worked 10+ hour shifts times without complaint
Courtesy Clerk
Kroger
Chesapeake , VA
2022.11 - 2023.03
- Packaged or bagged purchases and assisted customers with in-vehicle loading
- Oversaw collection shopping carts from parking lot to maintain clean, organized area
- Took unwanted items from checkout to proper location
- Delivered exceptional customer service by greeting customers and directing to desired items
- Established good working relationships with other departments to promote smooth flow of products and services throughout store
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
Hickory High School
Chesapeake, VA2024-06
Some College (No Degree) - Mechatronics
Tidewater Community College
Norfolk, VASkills
- Dependable, Reliable & Trustworthy
- Good Work Ethic
- People Skills
- Friendly, Outgoing, Positive Attitude
- Effective Communication
- Teamwork and Collaboration
- Efficient and Courteous with Strong Service Mindset
- Verbal and Written Communication
- Flexible Schedule
- 7 Years Customer Service Experience
Timeline
Dishwasher
The Butcher's Son
2024.02 - Current
Courtesy Clerk
Kroger
2022.11 - 2023.03
Game Tech
GamerBus and GameOn Gaming Center
2018.01 - 2024.02
High School Diploma -
Hickory High School
Some College (No Degree) - Mechatronics
Tidewater Community College
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