Summary
Overview
Work History
Education
Skills
Honoraryawards
Languages
Certification
Software
Timeline
Generic

DANIEL TOBAR

OREM

Summary

Dedicated and adaptable professional with a strong background in customer service and interpretation, fluent in both Spanish and English. Known for my reliability and responsibility, I excel in adapting to diverse company needs and requirements. With a solid foundation in technical communication and web development skills from Utah Valley University and DevMountain, I continuously seek opportunities to leverage my language proficiency and coding expertise to deliver exceptional results. Experienced in facilitating interpreting sessions with cultural sensitivity and providing excellent customer service, I bring a blend of communication prowess, technical acumen, and a commitment to professionalism to every role.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

Spanish/English Consecutive Interpreter

Cyracom international
02.2024 - Current

Responsibilities:

  • Provide accurate, meaning-for-meaning interpretation between English-speaking clients and limited-English-speaking patients or customers.
  • Utilize language skills and interpersonal abilities to facilitate clear communication.
  • Interpret for various industries including healthcare, finance, insurance, emergency services (9-1-1), and business.
  • Adapt to diverse and dynamic situations, ensuring effective communication across different contexts.
  • Maintain confidentiality and adhere to ethical standards in all interactions.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.

Customer Service Specialist

Solcius
4 2022 - 07.2023
  • Performed precise data entry for customer information to facilitate utility applications, ensuring accuracy and efficiency. Generated comprehensive proposals for solar system installations, maintaining proactive communication with clients and stakeholders to remain updated on regulatory processes and approval requirements.

Spanish Bilingual Consecutive Interpreter

CyraCom International
10.2020 - 10.2022
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.


Bilingual/Spanish Customer Service Representative

ROI Call Center Solutions - Orem, UT, USA
9 2019 - 03.2022
  • Deliver excellent bilingual customer service, adept at providing solutions to client inquiries. Proactively goal-oriented in exceeding customer expectations. Proficient in general computer skills including Microsoft Office and email management, with a demonstrated ability to navigate multiple software platforms.

Education

Associate in Science-English Technical Communication Emphasis -

Utah Valley University
Orem, UT
03.2017 - 05.2019

Web Development -

DevMountain Utah
09.2014 - 05.2014

Skills

Language Proficiency:

  • Language Proficiency: Fluent in Spanish and English
    *Spanish Proficiency Speaking and Listening Assessment by ALTA Language Services, IncWith a Superior score of 12
    *English Technical Communication Emphasis and Associate in Science

Customer Service

Data Entry

Microsoft Excel

Appointment Scheduling

Computer Proficiency

Education:

  • Associate in Science with an emphasis in English Technical Communication

Interpretation Techniques:

  • Proficient in consecutive interpretation methods, including note-taking and paraphrasing

Cultural Sensitivity:

  • Deep understanding of cultural nuances for accurate interpretation

Listening and Comprehension:

  • Strong ability to comprehend and interpret complex information

Communication Skills:

  • Clear and effective communication in both source and target languages

Professionalism:

  • Maintaining confidentiality and impartiality during interpretation sessions

Research and Preparation:

  • Skillful in researching and familiarizing with subject matter and terminology

Adaptability:

  • Able to perform in diverse settings, such as conferences, legal proceedings, and business meetings

Active Listening

Call center experience

Honoraryawards

PAES Test on Learning and Aptitudes, Ministry of Education of El Salvador, San Salvador, 11/2014, 11/2014, Honorary certificate award for obtaining one of the highest scores at a national level, in the PAES knowledge evaluation test, El Salvador.

Languages

Spanish
English

Certification

Spanish Proficiency Speaking and Listening

Software

Web Development Immersive Course at Devmountain boot camp typically covers a range of skills, including: HTML/CSS: Fundamentals of creating and styling web pages JavaScript: Core programming concepts, including ES6 features Front-End Frameworks: Learning frameworks like Reactjs for building dynamic user interfaces Back-End Development: Basics of server-side programming with Nodejs and Expressjs Databases: Working with databases such as MongoDB or SQL databases Version Control: Using Git and GitHub for version control and collaboration APIs: Creating and consuming RESTful APIs Debugging: Techniques for identifying and fixing issues in code Responsive Design: Ensuring websites work well on various devices and screen sizes Testing: Writing and running tests to ensure code quality Deployment: Deploying applications to the web using platforms like Heroku or Netlify Agile Development: Understanding agile methodologies and project management tools

Timeline

Spanish/English Consecutive Interpreter

Cyracom international
02.2024 - Current

Spanish Proficiency Speaking and Listening

01-2022

Spanish Bilingual Consecutive Interpreter

CyraCom International
10.2020 - 10.2022

Associate in Science-English Technical Communication Emphasis -

Utah Valley University
03.2017 - 05.2019

Web Development -

DevMountain Utah
09.2014 - 05.2014

Customer Service Specialist

Solcius
4 2022 - 07.2023

Bilingual/Spanish Customer Service Representative

ROI Call Center Solutions - Orem, UT, USA
9 2019 - 03.2022
DANIEL TOBAR