Daniel Trammel
Orange
Summary
Senior Manager known for productivity and efficiency in task completion. With 10+ years of experience in leadership, operational strategy, and financial management. Excel at communication, problem-solving, and adaptability to drive team success and achieve company goals.
Overview
17
17
years of professional experience
Work History
Senior Manager
Carrabba’s Italian Grill
Beaumont
05.2016 - Current
- Participated in recruitment initiatives by interviewing potential candidates and selecting suitable hires.
- Regularly evaluated customer satisfaction levels by surveying customer base and analyzing results.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Managed a team of 40+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
Manager
Twin Peaks
Beaumont
05.2015 - 05.2016
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
Manager
Buffalo Wild Wings
Port Arthur
06.2012 - 04.2015
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
Key Manager
Texas Roadhouse
Port Arthur
02.2011 - 06.2012
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Sales Associate
Home Depot
Orange
05.2008 - 02.2011
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Demonstrated product features and benefits for customers' needs.
Education
Business Administration
Lamar State College Orange
Orange, TXSkills
- Troubleshooting and problem resolution
- Team management / Training
- Customer satisfaction
- Coaching and mentoring
- Handling stressful situation's
- Time management
Timeline
Senior Manager
Carrabba’s Italian Grill
05.2016 - Current
Manager
Twin Peaks
05.2015 - 05.2016
Manager
Buffalo Wild Wings
06.2012 - 04.2015
Key Manager
Texas Roadhouse
02.2011 - 06.2012
Sales Associate
Home Depot
05.2008 - 02.2011
Business Administration
Lamar State College Orange