Daniel Truong
Kaneohe,Hawaii
Summary
Skilled in the design and integration of medical technologies to the clinical setting.
Offering technical support in solving healthcare technology issues backed by expertise in biomedical engineering. Designed, prototyped, and troubleshooted electromechanical robotic systems. Deployed and guided physicians in the use of medical devices during procedures.
Versatile background fit for the everchanging healthcare space paired with a life-long learner mentality and pleasant yet professional communication skills that support optimal medical outcomes for physicians, hospital staff, and patients.
Biomedical Engineering | Troubleshooting | Systems Maintenance |
Overview
4
4
years of professional experience
Work History
Associate Clinical Account Specialist
Biosense Webster Inc. - Johnson & Johnson
Honolulu, HI
04.2022 - 08.2023
- Developed and maintained relationships with key customers by providing clinical product information and support.
- Learned customer needs and desires to suggest specific product options.
- Ensured compliance with applicable laws and regulations when dealing with customers.
- Responded promptly to inquiries from customers regarding product features or technical specifications.
- Applied novel mapping techniques to assist doctors improve case efficiency metrics and target over 200 complex tachycardias.
- Resolved service requests by individually troubleshooting and addressing user issues.
- Provided technical expertise to healthcare professionals on the use of medical devices, products, and services.
Instructional Aide
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA
09.2021 - 03.2022
- Provided guidance to students on their academic tasks.
- Conducted small group instruction sessions as needed.
- Supported the use of technology to enhance instruction.
Construction Management Intern
Department of Environmental Services, City and County of Honolulu
Honolulu, Hawaii
01.2020 - 12.2020
- Cross referenced project drawings and specifications for contractor inquiries
- Developed new organizational systems for construction plans and documents.
- Maintained records related to change orders issued by clients or contractors.
- Developed and maintained budgets, tracked expenses, and monitored financial progress.
Education
Bachelor of Science - Mechanical Engineering
University of Hawaii At Mānoa (UHM)
05.2020
Master of Science - Biomedical Engineering
California Polytechnic State University (Cal Poly SLO)
San Luis Obispo, CA03.2021
Additional Information
- UNIVERSITY OF HAWAII AT MANOA, Science and Mathematics Tutor
- UNIVERSITY OF HAWAII AT MANOA, Undergraduate Research Assistant
- HAWAII STATE PUBLIC LIBRARY SYSTEM, Library Assistant
Timeline
Associate Clinical Account Specialist
Biosense Webster Inc. - Johnson & Johnson
04.2022 - 08.2023
Instructional Aide
California Polytechnic State University, San Luis Obispo
09.2021 - 03.2022
Construction Management Intern
Department of Environmental Services, City and County of Honolulu
01.2020 - 12.2020
Bachelor of Science - Mechanical Engineering
University of Hawaii At Mānoa (UHM)
Master of Science - Biomedical Engineering
California Polytechnic State University (Cal Poly SLO)
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