Daniel Valenzuela
Santa Paula,CA
Summary
Dynamic leader with proven expertise in operational efficiency and customer satisfaction at Jimmy John's Gourmet Sandwiches. Excelled in leadership and team building, alongside stress tolerance, to navigate high-pressure environments. Skilled in customer service and problem resolution, ensuring positive outcomes from challenging situations. Offering excellent interpersonal abilities and keen willingness to learn and grow, ready to use and develop problem-solving and multitasking skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General Manager
Jimmy John's Gourmet Sandwiches
03.2017 - 06.2021
- Managed all aspects of daily operations, including food and labor costs, inventory control, and standard operations.
- Carefully interviewed, selected, trained, scheduled, and supervised staff.
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Developed and implemented strategies to increase productivity
Associate
In-N-Out Burger
03.2022 - Current
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Associate of Science - Fire Science
Ventura College
Ventura, CA05-2026
Skills
- Leadership and team building
- Problem resolution
- Stress tolerance and resilience
- Basic life support
- Attention to detail
- Time management
- Customer service
Certification
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Basic Life Support for Healthcare Providers (BLS) - American Heart Association.
- National Incident Management System (NIMS) ICS-100 and ICS-700 Certifications - Federal Emergency Management Agency.
Timeline
Associate
In-N-Out Burger
03.2022 - Current
General Manager
Jimmy John's Gourmet Sandwiches
03.2017 - 06.2021
- Emergency Medical Technician (EMT) - National Registry of Emergency Medical Technicians (NREMT).
- Basic Life Support for Healthcare Providers (BLS) - American Heart Association.
- National Incident Management System (NIMS) ICS-100 and ICS-700 Certifications - Federal Emergency Management Agency.
Associate of Science - Fire Science
Ventura College
Similar Profiles
Tinh DuongTinh Duong
General Manager of Operations at Jimmy John's Gourmet SandwichesGeneral Manager of Operations at Jimmy John's Gourmet Sandwiches
Brandon HoughBrandon Hough
General Manager at Jimmy John's Gourmet SandwichesGeneral Manager at Jimmy John's Gourmet Sandwiches
Amy PhebusAmy Phebus
Shift Manager at Jimmy John's Gourmet SandwichesShift Manager at Jimmy John's Gourmet Sandwiches