Daniel Valenzuela
Marietta
Summary
Dynamic sales professional with a proven track record at Brooks Brothers, recognized for exceptional customer service and visual merchandising design. Trilingual and skilled in sales strategy development, I excel in fostering relationships and driving team performance to achieve sales goals. Committed to delivering excellence and enhancing customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Johnston & Murphy
Woodstock
01.2024 - 07.2025
- Facilitated product selection to align with customer needs.
- Provided detailed product knowledge to educate customers on the brand's content.
- Provided personalized customer service by assessing customer needs and preferences
- Built rapport with diverse customers through active listening and interpersonal skills
- Handled cash transactions and POS/ To-go systems accurately and efficiently
- Maintained organized displays and inventory up to standards
- Addressed customer concerns efficiently utilizing problem-solving and emotional regulation skills
- Worked in a team-based environment to meet daily sales goals.
Part-Time Manager and Assistant Manager
BrooksBrothers
Woodstock
03.2022 - 06.2023
- Plan and direct staffing.
- Training of new members on how to operate tasks, sell and other.
- Provide good customer service by greeting, assisting customers and responding to questions and complaints.
- Monitor sales activities to ensure a proper service is provided to the customers by other members of the store.
- Establish and implement policies, goals and objectives.
- Open and Close Store and it's cashiers, safe and all the doors in it.
- Take deposits to the bank to ensure the profit of the store is securely made.
- Hold and organize store staff meetings.
- Direct visual organization with staff on certain occasions.
- Move stock and shipment.
- Recognized as a top sales performer with one of the highest sales records at Brooks Brothers (Woodstock, 2022)
- Design of male suit mannequins inside the store.
Server
XenGo- Fusion asian restaurant
Roswell
08.2021 - 01.2023
- Serving customers their proper orders.
- Side work tasks.
- Customer service.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA12-2026
High School Diploma -
Colegio Anchieta
Porto Alegre, RS, Brazil12-2016
Some College (No Degree) - Psychology
Pontifícia Universidade Católica
Porto Alegre, RS, BrazilSkills
- Sales strategy development
- Behavioral observation and data collection
- Trilingual proficiency
- Team contribution assessment
- Human resources experience
- Project leadership
- Visual merchandising design
- Effective communication
- Customer service excellence
- Organizational skills
- Problem solving
Certification
- Registered Behavior Technician (RBT) Training – Autism Partnership Foundation
In Progress ( Expected Completion: December 21, 2025)
Language
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Full Professional
Relevant Coursework
- Statistical Psychology 3000
- Perception 4415
- Industrial/Organizational Psychology 3370
- Research Methods in Psychology 2500
- Physiological Psychology 4410
- Cognitive Psychology 4455
Timeline
Sales Associate
Johnston & Murphy
01.2024 - 07.2025
Part-Time Manager and Assistant Manager
BrooksBrothers
03.2022 - 06.2023
Server
XenGo- Fusion asian restaurant
08.2021 - 01.2023
Bachelor of Science - Psychology
Kennesaw State University
High School Diploma -
Colegio Anchieta
Some College (No Degree) - Psychology
Pontifícia Universidade Católica