Daniel Valera
Houston,TX
Summary
Dedicated Returns Clerk experienced in customer communication and conflict resolution. Skilled in processing returns and collaborating with team members to ensure compliance with policies and efficient operations. Ready to enhance customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Returns Clerk
Nellis Auction
Houston, TX
10.2025 - 06.2026
- Processed returns within Nellis Auction's inventory management system, ensuring accurate tracking and timely restocking.
- Inspected returned products to evaluate condition and determine restocking eligibility.
- Maintained precise records of returned items in inventory tracking software to support efficient return processing.
- Collaborated with team members to promptly resolve return discrepancies, enhancing overall return accuracy.
- Communicated return policies and procedures effectively to customers.
- Handled escalated inquiries regarding product return issues within established timeframes.
- Updated customer accounts with precise information on returns processing and related details.
- Adhered to safety protocols while managing merchandise returns.
Education
High School Diploma -
Valera Christian Academy
Houston, TX05-2024
Some College (No Degree) - Associate of Applied Science
Houston City College
Houston, TXSkills
- Returns processing
- Inventory management
- Quality assurance
- Data entry and processing
- Safety compliance
- Conflict resolution
- Team collaboration
Timeline
Returns Clerk
Nellis Auction
10.2025 - 06.2026
High School Diploma -
Valera Christian Academy
Some College (No Degree) - Associate of Applied Science
Houston City College