DANIEL VEST
Charleston,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Career Specialist
Charleston County School District
10.2022 - Current
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Developed career and education plans based on individual needs.
- Equipped students with job search skills to increase success chances.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Led workshops for job seekers to provide information on job searching, application completion, and resume building.
- Developed and deepened connections with mentees, influencing career and life choices of each potential program participant.
- Developed program to work with students and increase interest in higher learning.
- Maintained knowledge of market and diverse career opportunities.
Operations Manager
Courier Express
01.2021 - 09.2022
- Managed a team of 35 employees.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Route Operations Manager
FedEx-TS Ground
01.2021 - 09.2022
- Developed talented team, participating in hiring, coaching, and performance management processes.
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Conducted driver ride-alongs and observations to evaluate and improve driver performance.
- Oversaw driver and laborer time and attendance to minimize overtime and ascertain drivers did not exceed limits established by regulatory agencies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Organized records of vehicles, schedules and completed orders.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Delivery Driver
FedEx/Hampton Trucking
08.2010 - 06.2016
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Delivery Driver
FedEx/Winyadi Inc
08.2008 - 06.2010
- Strategized with leadership to stay ahead of changing customer needs and labor planning concerns
- Measured staff and process productivity and utilized results to make helpful equipment and staffing adjustments.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Successfully avoided time delivery delays by carefully planning best routes.
- Verified accuracy of all deliveries against order forms.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
Education
Bachelor's - Psychology
Arizona State University
Tempe, AZSkills
- Materials management
- Teamwork
- Flexible & Adaptable
- Relationship-Building
- Supervision
- Planning and Coordination
- Performance maximization
- Cost control and tracking
- Safety regulations implementation
- Contract Management
- Shipment coordination
- Safety
- Powerpoint
- Team Building
- Delivery
- Customer service
- Customer satisfaction
- Emotional Intelligence
- Strategic Planning
- Behavior Modeling
- Behavior Modification Techniques
- Program Development
- Motivating Students
- Organizational Abilities
Timeline
Career Specialist
Charleston County School District
10.2022 - Current
Operations Manager
Courier Express
01.2021 - 09.2022
Route Operations Manager
FedEx-TS Ground
01.2021 - 09.2022
Delivery Driver
FedEx/Hampton Trucking
08.2010 - 06.2016
Delivery Driver
FedEx/Winyadi Inc
08.2008 - 06.2010
Bachelor's - Psychology
Arizona State University