Daniel Vila
Indiantown,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
1
1
year of professional experience
1
1
Certification
Work History
General Assistant
Home Detail Pro, LLC
02.2024 - 10.2024
- Sorted and distributed incoming mail and coordinated departmental package pickup and delivery.
- Transferred telephone calls to appropriate staff members to expedite customer service.
- Managed department and meeting room schedules and coordinated attendance to upcoming events.
- Completed large photocopying and shredding jobs and reported faulty machinery and equipment to vendor.
- Responded to telephone, email and in-person customer inquiries.
Front Desk Receptionist
YMCA
06.2023 - 09.2024
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed all tasks in compliance with company policies and procedures.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Education
High School Diploma -
South Fork High School
Stuart, FL05-2024
Skills
- Mail coordination
- Appointment confirmation
- Correspondence drafting
- Correspondence typing
- Researching skills
- Phone etiquette
- Data confidentiality
- Proficient in Powerpoint, Google Slides, Google Documents, and some Excel
Certification
- Adult and Pediatric First Aid/CPR/AED - 5/13/2023 - 5/13/2025
- ESB Certification (Entrepreneur and Small Business Certification)
- Child Abuse Prevention Training
- Bloodborne Pathogens Training
Visual Artist
I am a hobbyist digital artist, competent with perspective, anatomy, color, and composition. Free Caricatures to those who hire me!
Languages
English
Native or Bilingual
Portuguese
Professional Working
Spanish
Professional Working
Timeline
General Assistant
Home Detail Pro, LLC
02.2024 - 10.2024
Front Desk Receptionist
YMCA
06.2023 - 09.2024
- Adult and Pediatric First Aid/CPR/AED - 5/13/2023 - 5/13/2025
- ESB Certification (Entrepreneur and Small Business Certification)
- Child Abuse Prevention Training
- Bloodborne Pathogens Training
High School Diploma -
South Fork High School
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