Daniel Warren
Malden,MA
Summary
Versatile Senior Sales Associate highly effective at applying excellent planning, time management and customer service abilities to challenging sales targets. Well-versed in developing and deepening customer relationships to build loyal base.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Senior Sales Associate
Threshold Brands - MaidPro
Boston, Massachusetts
04.2021 - Current
- Assisted customers in selecting services tailored to their needs.
- Consulted for franchise owners on how to expand their impact of their marketing territory.
- Trained new staff on sales techniques and customer service standards.
- Resolved customer complaints in a professional manner.
- Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
Sales Associate
GameStop
Malden, Massachusetts
01.2025 - 03.2026
- Assisted customers with product selection and recommendations.
- Managed inventory levels and organized merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Trained new associates on sales techniques and store policies.
- Maintained cleanliness and organization of sales floor areas.
- Resolved customer inquiries and complaints effectively and promptly.
Operations Manager
KVL Audio Visual Services
Boston, Massachusetts
04.2018 - 03.2020
- Managed daily operations of audio-visual projects and events.
- Coordinated team schedules and resource allocation for effective workflow.
- Oversaw inventory management and equipment maintenance procedures.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
Associate of Science - Recording Arts
Full Sail University
Winter Park, FL 10.2005 - 10.2006
Skills
- Customer relationship management
- Conflict resolution
- Staff training
- Team coordination
- Inventory management
- Customer engagement
- Effective communication
Timeline
Sales Associate
GameStop
01.2025 - 03.2026
Senior Sales Associate
Threshold Brands - MaidPro
04.2021 - Current
Operations Manager
KVL Audio Visual Services
04.2018 - 03.2020
Associate of Science - Recording Arts
Full Sail University
10.2005 - 10.2006