Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandan Ramkissoon

BROOKLYN,NY

Summary

Senior Sales Associate with ORVA, recognized for consistently exceeding sales objectives and enhancing customer satisfaction through strategic selling and effective communication. Leveraged deep product knowledge to boost revenue and foster client relationships, while implementing successful upselling strategies and managing merchandise effectively. Proven ability to thrive under pressure and solve problems efficiently.

Overview

5
5
years of professional experience

Work History

Senior Sales Associate

ORVA
11.2019 - Current
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
  • Boosted sales revenue by developing and maintaining strong relationships with clients.
  • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
  • Implemented effective marketing strategies for increased product exposure and customer engagement.
  • Developed a deep understanding of the company's products and services to effectively communicate their benefits to potential customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained current knowledge of evolving changes in marketplace.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Managed timely and effective replacement of damaged or missing products.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Assisted with the creation of visually appealing presentations to effectively communicate design concepts and ideas.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Packaged, weighed, and shipped out cases of merchandise to and from vendors

Education

BBA - Business Administration

Brooklyn College
Brooklyn, NY
05-2026

Skills

  • Strategic selling (Social, Relationship, Solution selling)
  • Customer retention
  • Upselling strategies
  • Closing techniques
  • Customer relationship management
  • Effective communication
  • Time management
  • Problem solving
  • Product knowledge
  • Market understanding
  • Merchandise management

Timeline

Senior Sales Associate

ORVA
11.2019 - Current

BBA - Business Administration

Brooklyn College
Brandan Ramkissoon