Experienced Program Manager, well-organized with excellent leadership and communication skills. Works closely with operations to ensure program milestones are completed on time and within budget. Meets with the customer to provide status updates and address any concerns. Consistently builds team connections with other departments by collaborating effectively and developing trust, which strengthens the organization. Always looking to spearhead program innovation to drive revenue. Dedicated to the organization and diligent in protecting privacy and confidentiality. Reliable team member capable of leading multiple programs, while focusing on efficient time management. Analyzes data reports, scorecard metrics, and key performance indicators to identify and resolve areas needing improvement. Provides accurate and timely status updates to upper management for each program. Proven leader with expertise in streamline operations, controlling costs, and maintaining tight schedules.