Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Williams

Hollywood ,FL

Summary

Proven leader and efficient communicator, adept at fostering positive relationships and ensuring guest satisfaction at Heed Spa. Excelled in coordinating events and managing team productivity at SP Plus Parking, enhancing operational efficiency. Skilled in beach safety and customer service, consistently meeting deadlines and improving workplace safety.

Overview

16
16
years of professional experience

Work History

Beach Attendant

Heed Spa
07.2024 - Current
  • Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
  • Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
  • Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
  • Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
  • Increased guest satisfaction by promptly attending to their needs and requests throughout their visit.
  • Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.

Valet Supervisor

SP Plus Parking
02.2021 - 06.2024
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
  • Managed inventory control, maintaining adequate supplies for efficient operations without excess waste or costs.
  • Updated and maintained valet software, ensuring accurate tracking of vehicles and generating reports for management review.

Helper

Goodwill Industries
08.2017 - 02.2021
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.

Unloader

Macys Logistics
02.2009 - 08.2017
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.

Education

High School Diploma -

Miramar High School
Miramar, FL
05.2010

Skills

  • Customer Service
  • Safety checking
  • Umbrella setup
  • Beach safety knowledge

Timeline

Beach Attendant

Heed Spa
07.2024 - Current

Valet Supervisor

SP Plus Parking
02.2021 - 06.2024

Helper

Goodwill Industries
08.2017 - 02.2021

Unloader

Macys Logistics
02.2009 - 08.2017

High School Diploma -

Miramar High School

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Daniel Williams