Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AccountManager

Daniel Yeboah

Columbus,OH

Summary

Results-driven professional with years of experience in customer services, sales, internet services and also dedicated to achieving goals and delivering exceptional value. Proven track record in relationship management, problem solving, and a commitment to continuous learning and professional growth. Seeking new opportunities to contribute expertise, drive growth, and make a positive impact in a dynamic work environment.

Overview

7
7
years of professional experience

Work History

Acquisition Manager

Flavortown Properties
01.2022 - 09.2023

As an Acquisition Manager at Flavortown Properties, I was responsible for managing and executing key tasks to drive the company's growth and success. My primary responsibilities included:

  • Lead Pipeline Management: Successfully managed and maintained a consistent lead pipeline to ensure a steady flow of potential real estate opportunities.
  • Appointment Scheduling: Proficiently scheduled appointments with prospective leads and clients, demonstrating excellent time management and organizational skills.
  • Investor Relations: Collaborated with investors, assessed their needs, and developed tailored solutions to meet their investment goals within the real estate market.
  • Customer Service: Delivered exceptional customer service to both inbound and outbound inquiries, ensuring a positive experience for clients and prospects.
  • Sales Expertise: Engaged in sales calls, demonstrating a deep understanding of the real estate market and a knack for identifying profitable opportunities.
  • Deal Closing: Actively closed deals by employing effective negotiation skills and a thorough understanding of sales processes.

My role as Acquisition Manager demanded a strong blend of sales, customer service, and organizational abilities to successfully generate and close real estate deals. During my tenure, I gained valuable insights into systems and processes within the real estate industry, contributing to the overall success of the company.

Petroleum Supply Specialist

U.S Army
11.2016 - Current
  • Operated and maintaining field communications equipments
  • Logs all transactions into a tracking system and missions
  • Supervise and manage the reception, storage, and shipping of bulk or packaged petroleum-based products.

Technical Support

Charter Communications, Spectrum
07.2018 - Current
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues
  • Resolved a diverse range of technical issues across multiple systems and applications
  • Fielded inbound and outbound calls to deliver effective support and remotely resolve service issues
  • Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution
  • Engage end users and answered questions via email, phone, website, live chat and in forums.

Customer Experience Specialist

Best Buy Co Inc
08.2016 - 11.2017
  • Demonstrated products to show potential customers benefits and advantages and to encourage purchase
  • Maintain positive business relationships to ensure future sales
  • Continuously improve through feedback.

Education

Columbus Downtown High School
Columbus, Ohio
05.

Mifflin High School
Columbus, Ohio

Skills

  • Communication Customer service Active listening
  • Interpersonal skill Problem-solving Accountable
  • Flexibility Remote Desktop & Assistance
  • Hardware & Software Installation Research
  • Leadership Team player Complaint Resolution
  • Customer Relationship Management
  • Cold Calling & Negotiation Sales
  • Networking

Additional Information

  • 09/2014 - 06/2017, MEMBERSHIPS, HONORS & ACTIVITIES National Honor Society, Mifflin HS IT Support & Services Student Representative, Columbus Downtown Honor Rolls, Mifflin HS and Columbus Downtown High School The Army Commendation Medal Leadership & Support Award, Achievements/Tasks Achievements/Tasks Achievements/Tasks

Timeline

Acquisition Manager

Flavortown Properties
01.2022 - 09.2023

Technical Support

Charter Communications, Spectrum
07.2018 - Current

Petroleum Supply Specialist

U.S Army
11.2016 - Current

Customer Experience Specialist

Best Buy Co Inc
08.2016 - 11.2017

Columbus Downtown High School

Mifflin High School
Daniel Yeboah