Summary
Overview
Work History
Education
Skills
Internship
Volunteer Experience
Languages
Timeline
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Daniel Zaborowski

Indian Head Park,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Logistics Account Manager

PepsiCo
Chicago, IL
08.2022 - Current
  • Coordinated with internal teams such as carrier management, DC planning and finance to ensure successful delivery of products and services to customers across the Southern region of the US.
  • Developed and maintained relationships with major clients, providing logistics solutions for their businesses resulting in an increase in volume tendered to us.
  • Resolved any customer issues or complaints in a timely manner by working closely with other departments within the organization.
  • Implemented strategies for improving customer service levels while controlling operational costs.
  • Evaluated performance metrics such as on-time delivery rate and customer satisfaction scorecard results, maintaining an unprecedented 97%+ OTDs across 2023.

Certified Kitchen Seller

IKEA
Bolingbrook, IL
01.2013 - 08.2022
  • Utilize Excel for tracking and analyzing sales of product and services
  • Work with a team lead to ease the processes for selling services, tracking sales and ensuring customer satisfaction via post-purchase follow-up
  • Ensure stock availability and accuracy, set up delivery, financing and payment for kitchen products
  • Resolve customer issues in effective and creative ways.

Seasonal Tax Help

Rosen and Cohen CPA Firm
Northbrook, IL
- 04.2020
  • Work with office management in assembling various income taxes for accountants
  • Utilize Lacerte and SmartVault software to ensure the accuracy of Tax Summaries and scan documentation for bookkeeping
  • Handle sensitive and confidential client information with care.

Summer Internship 2018

Vertex Sales Tax Processing
- 08.2018
  • Worked with Sales Tax Processing Specialists to learn processes and data entry
  • Investigated and resolved notices regarding tax payments
  • Register new clients for Sales Tax Processing.

Education

Bachelor of Business Administration in Accounting -

Benedictine University
12.2019

Associate in Arts -

College of DuPage
05.2015

Skills

  • Intermediate knowledge of Excel, QuickBooks, NetSuite, Tableau
  • Issue Resolution
  • Customer Service
  • Attention to Detail
  • Relationship Building
  • Transportation management systems
  • Transportation Management
  • Shipping Coordination
  • Shipment Tracking
  • Delivery Scheduling

Internship

Vertex Sales Tax Processing, May 2018, August 2018, Summer Internship 2018, Worked with Sales Tax Processing Specialists to learn processes and data entry, Investigated and resolved notices regarding tax payments, Register new clients for Sales Tax Processing

Volunteer Experience

Naper Settlement Museum, Naperville, IL, 2012, Volunteer, Built and maintained guest database using MS Excel

Languages

English
Professional
Polish
Native/ Bilingual

Timeline

Logistics Account Manager

PepsiCo
08.2022 - Current

Certified Kitchen Seller

IKEA
01.2013 - 08.2022

Seasonal Tax Help

Rosen and Cohen CPA Firm
- 04.2020

Summer Internship 2018

Vertex Sales Tax Processing
- 08.2018

Bachelor of Business Administration in Accounting -

Benedictine University

Associate in Arts -

College of DuPage

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Daniel Zaborowski