Dynamic Parts Manager with a proven track record at Larson Automotive Group, enhancing inventory management and boosting sales by 50%. Skilled in supply chain coordination and customer service, I foster a motivated team culture while driving performance improvements. Natural leader with a well balanced approach of leading by example and teaching to all employees.
Overview
11
11
years of professional experience
Work History
Parts Manager
Mercedes Benz and Sprinter at Larson Automotive Group
Fife, WA
12.2016 - Current
Managed in maintaining accurate inventory records for parts and supplies.
Supported procurement processes by identifying and sourcing necessary components.
Collaborated with team members to ensure timely delivery of parts to service departments.
Learned safety protocols and proper handling procedures for various automotive parts.
Improved sales and gross profit numbers by 50%.
Built a motivated and dedicated culture committed to customer service and coworkers,
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Increased efficiency in the parts department by implementing an improved inventory management system.
Parts Manager
Porsche at Larson Automotive Group
Fife, WA
06.2020 - 08.2021
Assisted in maintaining accurate inventory records for parts and supplies.
Participated in training sessions on inventory management systems and software tools.
Helped streamline storage practices for improved organization of parts inventory.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Sales Associate
Nike Factory Outlet
Auburn, WA
09.2016 - 04.2017
Collaborated with management to implement promotional strategies that increased store traffic.
Analyzed sales trends to identify opportunities for upselling and cross-selling products.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Sales Associate
Dicks Sporing Goods
Federal Way, WA
09.2014 - 08.2016
Drove sales by providing exceptional customer service and product knowledge.
Assisted customers in selecting appropriate sporting goods and equipment based on needs.
Trained new team members on company policies and sales techniques, enhancing team performance.
Managed inventory levels, ensuring stock availability and optimal display of merchandise.
Handled cash registers accurately, maintaining financial accountability during transactions.
Resolved customer complaints effectively, fostering positive shopping experiences and loyalty.
Education
Bachelor of Science - Business Management
Central Washington University
Ellensburg, WA
06-2020
Skills
Customer service
Invoice processing
Inventory management
Ordering parts
Improving customer satisfaction
Returns processing
Staff training
Supply chain coordination
Performance improvement
Obsolescence control
Leader
Motivator
Languages
English
Native or Bilingual
Russian
Full Professional
Ukrainian
Full Professional
Interests
DIY and Home Improvement
Cooking
I enjoy helping others and giving back to the community
Youth Development Programs
Music
Sports
Timeline
Parts Manager
Porsche at Larson Automotive Group
06.2020 - 08.2021
Parts Manager
Mercedes Benz and Sprinter at Larson Automotive Group