Daniel Zazueta
Phoenix,Arizona
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Manager of Leak Survey
Heath Consultants
Phoenix, AZ
01.2015 - Current
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Supervised 60 employees, ensuring optimal productivity.
- Coached, developed and motivated team to achieve revenue goals.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Scheduled regular meetings with teams to discuss objectives, performance metrics and customer feedback.
- Improved profit margins by effectively managing expenses, budget and overhead.
- Evaluated budget plans and current costs to project trends and recommend updates.
- Implemented training initiatives to coach staff on best practices and protocols.
- Mentored team members by demonstrating best practices for customer service.
- Revitalized underperforming teams and transformed profitability and productivity through targeted training.
Plumber 2 (service Tech)
Heath Consultants
Tucson , AZ
01.2015 - Current
- Two Points
- Meter change tech
- Relights
- Coyl Survey
- new builds
Leak Survey Technician
Heath Consultants
Tucson, AZ
01.2015 - Current
- discover/document UOC/AOC
- find and determine leak spread for grading criteria.
- trained and qualified in OMD patrols
- trained and qualified on FI machines as well as DPIR and Confirmation instruments.
- worked for SWG, Excel Energy, Avista, and NWN leak survey.
Education
High School Diploma -
Vision High School
Tucson, Az06-2002
Skills
- Process Improvement
- Facility Inspections
- Staff Training
- Team Development
- Operations
- Quality Assurance
- Staff Management
- Database Management
- Staff Development
- Employee Scheduling
- Performance Management
- construction
- train the trainer qualified through SWG/Heath
- SWG qualifications for leak survey and customer service
Affiliations
- camping
- hunting
- fishing
- golf
- hiking
- building
- welding
- most importantly family time.
Certification
qualified through SWG in:
leak clarification and grading
leak investigation
leak survey
emergency response and ICS
References
References available upon request.
Timeline
Area Manager of Leak Survey
Heath Consultants
01.2015 - Current
Plumber 2 (service Tech)
Heath Consultants
01.2015 - Current
Leak Survey Technician
Heath Consultants
01.2015 - Current
High School Diploma -
Vision High School