GARY LANGLY
Sioux Falls,SD
Summary
Visionary Leader Builds High Performing Teams with Passion and Purpose Resourceful Regional and Branch Manager with nearly 30 years of experience in building quality teams servicing the construction and oil & gas industries. Recognized for turning around underperforming branches quickly through team collaboration and outstanding customer service. Provides continuous improvement, maximizes efficiency and ROI. Expertise in the following skills and characteristics
Overview
31
31
years of professional experience
Work History
Leak Survey Technician
Southern Cross LLC
Nationwide
04.2021 - Current
Conducted leak surveys utilizing various testing equipment while maintaining and calibrating tools for optimal performance. Evaluated leak findings and documented meter and line conditions as required.
Owner/Operator
Surefire Pilot LLC
U.S.
01.2019 - 04.2021
- Designed and executed operational procedures to optimize service delivery efficiency.
- Oversaw daily business operations, ensuring adherence to industry regulations.
- Facilitated training and mentorship programs to enhance staff proficiency in customer service excellence.
- Evaluated market trends to guide strategic decision-making and enhance business growth.
Branch Manager
Hose Tech USA
Houston, Texas
01.2014 - 01.2019
- Oversaw daily branch operations, ensuring adherence to safety and quality standards.
- Established inventory management systems to enhance stock control and minimize waste.
- Facilitated training and mentorship for staff on customer service best practices to elevate team performance.
- Formulated and executed strategic sales initiatives to drive revenue growth and expand market share.
Regional Manager
Mountain West
Cheyenne & Casper, WY
01.2012 - 01.2013
- Developed and implemented operational procedures to enhance service delivery efficiency.
- Directed daily business operations to ensure compliance with industry regulations.
- Spearheaded training and mentorship initiatives to elevate staff proficiency in customer service excellence.
- Analyzed market trends to inform strategic decision-making and drive business growth.
Branch Manager
HD Supply Company
Denver & Fort Collins, CO; Concord, NC; Las Vegas, NV
01.2002 - 01.2011
- Managed plumbing division operations, ensuring optimal team performance and service delivery.
- Directed operations for fire protection and water & sewer divisions, ensuring adherence to safety regulations.
Service Coordinator, Service Technician
Radio Holland Marine
Houston, TX
01.1995 - 01.2001
- Arranged and scheduled global service and repairs 24/7 on ocean going vessels communication and navigational equipment.
Education
Computer Science
Alvin Community College
Alvin, TXSkills
Implemented strategic operations management practices to optimize resource allocation and drive productivity
Monitored and analyzed inventory levels to support timely replenishment and reduce stock discrepancies
Analyzed workflows and identified opportunities to boost organizational effectiveness across departments
Developed and implemented strategic planning frameworks to drive business growth and improve decision-making processes
Achieved budget adherence through effective financial oversight Drove financial performance improvements by implementing strategic budget management practices Delivered comprehensive financial reports to inform decision-making processes
Negotiated terms and fostered collaboration with vendors to ensure quality service delivery
Achieved significant sales growth through effective management of team dynamics Cultivated strong client relationships that resulted in repeat business Streamlined sales processes to improve efficiency and customer engagement
Conducted comprehensive candidate assessments and interviews to identify suitable talent for various roles
Conducted regular performance coaching meetings to identify areas for improvement and foster professional development among team members
Achieved timely order processing through effective warehouse management strategies Enhanced inventory accuracy by implementing systematic tracking methods Improved overall operational performance by fostering a collaborative team environment
Engaged with stakeholders to build trust and facilitate effective communication
Committed to maintaining a goal-oriented approach in all tasks and projects
Monitored customer feedback and addressed concerns to improve overall satisfaction levels
Conducted research and analysis to establish best practices that align with industry standards
Achieved seamless project documentation through proficient use of MS Word Enhanced data analysis capabilities with Excel, leading to improved project insights Fostered collaboration among team members, resulting in more effective project execution
Accomplishments
- Regional/Branch/Operations Management
- Experienced in branch start up, starting two branches in the Houston area for Hose Tech USA and one branch for Mountain West in Casper, WY. All of which were profitable within the first year.
- Recorded record sales and profits year over year
- Negotiated bids, sold and managed up to 75 construction projects for $40K-$5M throughout Northern Colorado since 2002.
Timeline
Leak Survey Technician
Southern Cross LLC
04.2021 - Current
Owner/Operator
Surefire Pilot LLC
01.2019 - 04.2021
Branch Manager
Hose Tech USA
01.2014 - 01.2019
Regional Manager
Mountain West
01.2012 - 01.2013
Branch Manager
HD Supply Company
01.2002 - 01.2011
Service Coordinator, Service Technician
Radio Holland Marine
01.1995 - 01.2001
Computer Science
Alvin Community College