Daniel Zelaya
New Jersey
Summary
Results-driven Store Manager known for enhancing sales and customer experience through effective visual merchandising and talent development. Achieved Manager of the Year recognition by delivering strong KPI performance and fostering a high-impact leadership culture. Ready to advance into a District Manager role overseeing multiple locations.
Overview
12
12
years of professional experience
Work History
Store Manager
Foot Locker, Inc.
01.2020 - Current
- Led a team across 4+ stores in the district to enhance performance and customer experience.
- Implemented visual merchandising strategies to enhance product displays
- Analyzed sales data to identify trends and inform merchandising decisions.
- recruited, trained, and supervised new employees to enhance team capabilities.
- conducted performance evaluations and delivered constructive feedback to improve team effectiveness.
- Improved personalization strategy resulting in measurable KPI gains
- Built leadership bench and coached team through performance management
Shift Supervisor
CVS
01.2019 - 01.2020
- Monitored staff performance to uphold quality standards and enhance customer satisfaction.
- Managed inventory levels and coordinated stock replenishment to maintain efficient operations.
- Completed opening and closing duties to facilitate business operations.
Retail Supervisor
Sears Holdings
01.2014 - 01.2018
- Implemented loss prevention strategies, contributing to a decrease in store shrinkage.
- Assisted customers with inquiries, ensuring prompt and effective service.
- Trained and mentored new employees on company policies and procedures to enhance onboarding experience.
Education
Associate in Arts (A.A.) -
Everest Institute
Skills
- Store layout optimization
- Inventory management
- Sales forecasting
- KPI Management
- Operations
- Sales forecasting
- Talent Development
- Recruiting and Retention
- Customer Experience
- Effective communication
- Coaching and mentoring
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- 2025 Manager of the year award
- 2025 Deepen the Relationship & Loyalty Award
- 2025 Personalize the Experience Award
- 2024 Personalize the Experience Award
- 2024 Bronze sales gain award (+300,xxx)
- Named Market Leader: extension of the DM overseeing 3 stores in the district
Timeline
Store Manager
Foot Locker, Inc.
01.2020 - Current
Shift Supervisor
CVS
01.2019 - 01.2020
Retail Supervisor
Sears Holdings
01.2014 - 01.2018
Associate in Arts (A.A.) -
Everest Institute