Daniel Zetzman
Overland Park
Summary
Results-driven manager with extensive experience in restaurant operations and staff. Skilled in optimizing operational costs and enhancing customer service through communication and relationship-building. Hands on, willing to do all functions of the restaurant to make it successful. Friendly, experienced, adaptable and always learning.
Overview
34
34
years of professional experience
Work History
Owner/Operator
Master Carpet Care
Steamboat Springs
04.2014 - 02.2025
- Created, Started, and Implemented functions of my business including accounting, marketing, and operational strategies
- Developed a strategy to build customer base such as creating my own website, optimizing the site's presence, and relationship building through cold calling
- Grew my company annually by keeping my operational costs within budget and increasing the number of clients while retaining my existing base
- Quickly became the top carpet cleaning business in Steamboat Springs with my friendliness, knowledge, reliability, and quality of work
Building Manager
Steamboat Ski & Resort Corporation
Steamboat Springs
08.1991 - 10.2000
- Oversaw all operations in the building that included four restaurant operations, ski school, ski patrol, lift operation facilities
- Manage other restaurant managers/supervisors ensuring that the restaurants ran within budgets, employee relations, food quality, and exceptional service
- Coordinated repairs and renovations with contractors and service providers.
- Trained and supervised staff on safety protocols and procedures.
Education
Bachelor of Science - Business Administration And Management
Emporia State University
Emporia, KS05-1990
Skills
- Operations management
- Inventory control
- Communication skills
- Staff management
- Kitchen oversight
Timeline
Owner/Operator
Master Carpet Care
04.2014 - 02.2025
Building Manager
Steamboat Ski & Resort Corporation
08.1991 - 10.2000
Bachelor of Science - Business Administration And Management
Emporia State University