Daniela Ahumada Torres
Vista,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Educational Assistant
Grants Pass School District 7
02.2023 - 06.2024
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Cahier/Customer Service
T.J. Maxx
09.2019 - 10.2020
- Answer all phone calls in a timely manner.
- Increased team productivity with effective communication and collaboration strategies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Crew Member
Chipotle Mexican Grill
12.2018 - 05.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
Sales Ambassador
Banana Republic
10.2018 - 01.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Increased team productivity with effective communication and collaboration strategies.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Sales Associate
Ross Dress For Less
07.2017 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
CNA - Certified Nursing Assistant
Fairview Health Services
03.2016 - 05.2016
- Cleaned linens
- Assisted 10 elderly patients daily
- Worked in a nursing home
- Provided for residents' physical and emotional needs
- Took vital signs regularly
Education
Certificate - Phlebotomy
Rogue Community College
Grants Pass, OR06.2024
High School Diploma -
Grants Pass High School
Grants Pass, OR06.2015
Skills
Teacher Support
Homework Assistance
Family Communication
Goal-oriented mindset
Customer Service
Strong Work Ethic
Listening Skills
Team Collaboration
Multitasking and Organization
Computer Skills
Cash Handling
Time management skills
Cleaning and sanitizing
Certification
CPR/AED, 02/2019
Assessments
- Retail Customer Service, Proficient, 05/2020, Comprehending and responding to retail customer needs.
- Customer Focus & Orientation, Proficient, 05/2020, Responding to customer situations with sensitivity
- Receptionist, Familiar, 02/2020, Using basic scheduling, attention to detail, and organizational skills in an office setting.
- Cashier skills, Proficient, 08/2021, Counting cash, processing transactions, following written procedures, and attending to details
- Medical billing, Familiar, 08/2021, Understanding the procedures and forms used for medical billing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Educational Assistant
Grants Pass School District 7
02.2023 - 06.2024
Cahier/Customer Service
T.J. Maxx
09.2019 - 10.2020
Crew Member
Chipotle Mexican Grill
12.2018 - 05.2019
Sales Ambassador
Banana Republic
10.2018 - 01.2019
Sales Associate
Ross Dress For Less
07.2017 - 09.2018
CNA - Certified Nursing Assistant
Fairview Health Services
03.2016 - 05.2016
Certificate - Phlebotomy
Rogue Community College
High School Diploma -
Grants Pass High School
CPR/AED, 02/2019
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