Daniela Alvarez
Miami,FL
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Manager of Operations
Diamond Fuel llc
Miami , FL
08.2020 - 06.2024
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Provided customer service and resolved inquiries.
- Took charge of inventory control activities.
- Managed excellent working relationships with the team
Receptionist
Diagnologico
Maracaibo, Zulia
01.2018 - 02.2019
- Managed administrative tasks in a diagnostic unit
- Provided customer service in a clinical laboratory setting.
- Managed medical appointment schedule
- Facilitated proper outfitting for clinical encounters.
- Contributed to logistics planning for health workshops.
- Managed inventory and procurement of surgical medical supplies.
Maquilladora Profesional
Capelli Studio Salons
Maracaibo, Zulia
03.2015 - 07.2017
- Developed customized facial treatments utilizing various methods like contouring or highlighting.
- Conducted demonstrations at cosmetic counters to promote new products.
- Performed hairstyling for social events and weddings
- Taught courses in social makeup, self-makeup, and editorial makeup
- Instructed personnel from various organizations in strategies for enhancing their image and physical presence
Education
Neurolinguistic-programming
Cree C.a
Maracibo 12-2018
Associate of Arts - Diseno Grafico
Universidad Belloso Chacion
MaracaiboSkills
As an NLP Practitioner I can teach people to use effective communication techniques that allow them to understand the needs and perspectives of other people involved in several different life situations, also use this method to teach employees how to meet the customer's necessities and get better results
- Business Development
As a professional makeup artist, I can teach my clients how to enhance their physical appearance, highlight their natural beauty, boost their self-esteem, and consequently their confidence, generating positive changes in their personal and professional lives
- Customer Service
- Marketing
- Customer Retention
- Labor Relations
Having experience in the field of customer service, I have been able to develop the ability to solve situations with the public I am committed to the customer and always aim to provide my best resources to make a satisfactory experience for them
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Manager of Operations
Diamond Fuel llc
08.2020 - 06.2024
Receptionist
Diagnologico
01.2018 - 02.2019
Maquilladora Profesional
Capelli Studio Salons
03.2015 - 07.2017
Neurolinguistic-programming
Cree C.a
Associate of Arts - Diseno Grafico
Universidad Belloso Chacion