Daniela Aristizabal
Lehigh Acres,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Life Insurance Sales Agent position. Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Persuasive communicator with personable style. Successfully establishes relationships with customers and delivers quality service. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Call Center Specialist
Florida Cancer Specialists
05.2022 - Current
- Assisted patients by answering questions and responding to inquiries.
- Responded to patient's requests for needing to speak with nurse, medical records, rescheduling appointments, refills, etc.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
Dental Receptionist
Family Health Center
07.2021 - 05.2022
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Provided excellent customer service to create positive experiences and build patient trust.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and verified insurance information, explained benefits, and outlined pricing details for procedures and services.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Cabinet Service Technician
Anyelos Restoration
11.2019 - 07.2021
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Assisted customers with finding style/color for the kitchen they wanted.
- Communicated about customer's wants/needs for their project.
- Provided customers with estimates for their project.
- Prepared orders for materials.
- Responded to customer inquiries quickly and professionally to increase satisfaction
Education
High School Diploma -
East Lee County High School
Lehigh Acres, FL05.2021
Skills
- Strong communication skills
- People-oriented
- Organizational skills
- Attention to detail
- Customer and Client Relations
- Time Management
- Customer Service
- Conflict Resolution
- Comprehension
- Motivation for sales
- Adaptable
Timeline
Call Center Specialist
Florida Cancer Specialists
05.2022 - Current
Dental Receptionist
Family Health Center
07.2021 - 05.2022
Cabinet Service Technician
Anyelos Restoration
11.2019 - 07.2021
High School Diploma -
East Lee County High School