Daniela Bermudez
Hackettstown,NJ
Summary
Adaptable professional specializing in personnel development and team collaboration. Proven ability to resolve issues effectively with customers, waitstaff, and management in fast-paced environments. Demonstrates resilience under pressure and readiness for career advancement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Mohawk House
03.2024 - 09.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted with menu knowledge, offering recommendations to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Knowledge in fine dining and following steps of service
- Adapted quickly to changing priorities during peak hours, demonstrating flexibility in a fast-paced environment.
- Engaged with customers to foster rapport, encouraging repeat business through friendly interactions.
Bartender/Food Server
Miller Ale House
08.2022 - 03.2024
- Crafted and served diverse cocktails, ensuring quality and consistency across all beverages.
- Maintained cleanliness and organization of bar area, optimizing workflow efficiency.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Assisted in training new bartenders on drink preparation and service protocols.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server/Assistant Manager
Mario's Famous Pizza
Randolph , NJ
03.2018 - 11.2022
- Coordinated schedules for management and team members to enhance workflow efficiency.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
Dover High School
Dover, New Jersey06-2022
Some College (No Degree) - Social Science
Warren County Community College
Washington, NJSkills
- Fast-paced adaptability
- Strong work ethic
- Foreign language proficiency
- Problem resolution
- Situational awareness
- Stress management
- Multitasking and prioritization
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
911 telecommunications certification by 12/6
Affiliations
Morris County Explorers Program
Participated in the Morris County Explorers Program, a youth initiative focused on community service and public safety education. Assisted in local law enforcement and emergency personnel with community events, traffic control, and safety demonstrations. Developed leadership, teamwork, and communication skills while gaining hands on experience in civic engagement and public service. Knowledge of different careers in law enforcement.
Participated in the Morris County Explorers Program, a youth initiative focused on community service and public safety education. Assisted in local law enforcement and emergency personnel with community events, traffic control, and safety demonstrations. Developed leadership, teamwork, and communication skills while gaining hands on experience in civic engagement and public service. Knowledge of different careers in law enforcement.
Timeline
Server
Mohawk House
03.2024 - 09.2025
Bartender/Food Server
Miller Ale House
08.2022 - 03.2024
Server/Assistant Manager
Mario's Famous Pizza
03.2018 - 11.2022
High School Diploma -
Dover High School
Some College (No Degree) - Social Science
Warren County Community College