Kaylee Parish
Ingram,TX
Summary
skills in high-paced restaurant environment, handling diverse customer needs and resolving conflicts efficiently. Adept in time management and multitasking, ensuring smooth operations and customer satisfaction. Seeking to transition these skills into new field, focusing on delivering high-quality service and fostering positive interactions.
Overview
3
3
years of professional experience
Work History
Server
Wahoo's Seafood Co.
06.2025 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Upsold daily specials, contributing to increased sales and customer satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Server
The Boat Oyster Bar and Grill
06.2024 - 01.2025
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Checked guests' identification before serving alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained good relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
IHOP
05.2023 - 04.2024
- Adapted quickly to high-pressure situations during peak dining hours, ensuring smooth service flow.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices..
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours..
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
High School Diploma -
Enhanced Horizons Big Springs Charter School
Ingram, TX05-2025
Skills
- Customer service
- Cash handling
- Point of sale
- Professional appearance
- Food safety protocols
- Order accuracy
- Multitasking abilities
- Training new staff
- Communication skills
- Fast-paced adaptability
- Strong work ethic
- Exceptional customer service
Timeline
Server
Wahoo's Seafood Co.
06.2025 - Current
Server
The Boat Oyster Bar and Grill
06.2024 - 01.2025
Server
IHOP
05.2023 - 04.2024
High School Diploma -
Enhanced Horizons Big Springs Charter School