Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

April Petrashek

Manitowoc,WI

Summary

Spirited and results-driven server with extensive experience at Courthouse Pub, excelling in customer service and effective communication. Proven ability to manage multiple tables while maintaining order accuracy and quality control. Recognized for fostering positive guest experiences and training new staff to uphold high service standards in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Server

Courthouse Pub
Manitowoc, WI
02.2023 - Current
  • Provided attentive service in a fast-paced dining environment.
  • Managed multiple tables while ensuring customer satisfaction.
  • Maintained cleanliness and organization of dining area.
  • Processed cash and card transactions efficiently.
  • Assisted in training new servers on restaurant procedures.
  • Handled customer inquiries and resolved concerns promptly.
  • Provided excellent customer service to ensure satisfaction.

Bartender/Server

Holla Restaurant
Manitowoc, Wisconsin
10.2019 - 12.2023
  • Managed bar inventory, ensuring adequate stock of supplies and ingredients.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Balanced daily registers and generated sales reports for management.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Coordinated various responsibilities to maintain seamless service.

Server

First Class Cafe
Manitowoc , WI
02.2017 - 01.2019
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.

Education

High School Diploma -

Lincoln High School
Manitowoc
06-2020

Skills

  • Time management
  • Effective communication
  • Fast-paced adaptability
  • Quality control
  • Customer service
  • Order accuracy
  • Memory retention
  • Maintaining a positive attitude in fast paced situations

References

References available upon request.

Timeline

Server

Courthouse Pub
02.2023 - Current

Bartender/Server

Holla Restaurant
10.2019 - 12.2023

Server

First Class Cafe
02.2017 - 01.2019

High School Diploma -

Lincoln High School

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