Daniela Betancur Arenas
Spring,TX
Summary
Responsible, honest, competent, capable and dynamic person. With skills to develop solutions that allow organizational growth, with ability to actively participate in business internationalization, supporting
foreign trade processes such as import and export of goods and services, transport and customs legislation.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any international bussines position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Custumer Service Analyst
Magnum Logistics SA
Medellin, ND
11.2016 - 02.2021
- Review and analysis of imports and exports operations.
- Quotation and selection of transportation providers.
- Customer service and reporting of operations process from analysis of operation to merchandises are delivered to their warehouses.
- Obtained necessary import and export licenses and permits for shipments
- Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
- Coordinated and negotiated contracts to facilitate freight movements.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
- Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Prepared and submitted Harmonized Tariff Schedules codes to COL Customs.
- Advised customers on transportation options, types of carriers or shipping routes.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Coordinated with shipping and transport companies on behalf of clients.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
Analyst of Imports
Import Express Logistic SAS
Medellin, ND
01.2016 - 10.2016
- Analysis of documents required for importation.
- Digitization of information in Colombian customs system for creation of declarations.
- Report of operations
- Tax payment.
- Identified issues, analyzed information and provided solutions to problems
- Organized and detail-oriented with strong work ethic
- Worked effectively in fast-paced environments
Education
International Business Professional - International Business
09.2016
Technologist International Negotiation - International Business
04.2015
Skills
- Efficient Service
- Assertive communication
- Teamwork
- Great charisma and aptitude for service
- Ease adaptation for work environment
- Versatility and development of different tasks
- Pro activity
- Excellent customer service
- Shipping quotes
- International shipments
- Operational process flows
- Freight consolidation
- Ocean freight
- Customer support
- Documentation skills
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Custumer Service Analyst - Magnum Logistics SA
11.2016 - 02.2021
Analyst of Imports - Import Express Logistic SAS
01.2016 - 10.2016
University Institution Esumer - International Business Professional , International Business
Servicio Nacional De Aprendizaje SENA - Technologist International Negotiation, International Business
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