Daniela Briones-Quijano
Grand Rapids,MI
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Cashier
Party City
Grandville, Michigan
09.2023 - 03.2025
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Welcomed customers, offering assistance to help find store items.
- Answered customer questions and provided store information.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Assisted customers in locating products and provided knowledgeable recommendations.
Education
Psychology
Grand Rapids Community College
Grand Rapids, MI 08.2025 - 08.2025
High School Diploma -
Grandville High School
Grandville, Michigan 08.2022 - 05.2025
Skills
- Returns processing
- Product restocking
- Merchandise restocking
- Cleaning and sanitizing
- Dependability and reliability
- Issue resolution
- Money handling
- Customer service
- Time management skills
- Attention to detail
- Cpr Certified
- Bilingual
Achievements
- CPR certified
- Received the most donations in the store
- Won third place in a state leadership competition
- Consistently ranking top 1% of company in all key metrics
- #1 in company in Community Donations (Birthday Project/Susan G Komsn)
Timeline
Psychology
Grand Rapids Community College
08.2025 - 08.2025
Cashier
Party City
09.2023 - 03.2025
High School Diploma -
Grandville High School
08.2022 - 05.2025
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