Daniela Hidalgo
Cutler Bay,FL
Summary
Dedicated Client Service Coordinator with expertise in client relationship management and problem-solving. Leverages strong communication skills and teamwork to deliver exceptional client support. Committed to enhancing client satisfaction and achieving team objectives through adaptability and effective collaboration.
Overview
1
1
Language
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Client Service Coordinator
Banfield Pet Hospital
Miami, FL
02.2025 - Current
- Provided excellent customer service to clients by responding promptly to inquiries and resolving any issues in a timely manner.
- Coordinated client appointments and managed scheduling for veterinary services.
- Provided compassionate support to pet owners during visits and consultations.
- Collaborated with veterinary staff to ensure efficient workflow and service delivery.
- Educated clients on pet care services, products, and preventive health measures.
Surgical Coordinator
Avana Plastic Surgery
Miami, Florida
06.2024 - 02.2025
- Scheduled surgical procedures and coordinated with medical staff and patients.
- Managed patient records and ensured compliance with healthcare regulations.
- Communicated pre-operative instructions to patients to ensure understanding.
Education
Associate of Arts - Communications
Miami Dade College
Miami, FL 09.2025 - 09.2026
G Holmes Braddock Senior High School
Miami, FLSkills
- Appointment coordination
- Patient record management
- Patient education
- Scheduling and planning
- Customer service
- Client relationship management
Languages
Spanish
Professional
Timeline
Associate of Arts - Communications
Miami Dade College
09.2025 - 09.2026
Client Service Coordinator
Banfield Pet Hospital
02.2025 - Current
Surgical Coordinator
Avana Plastic Surgery
06.2024 - 02.2025
G Holmes Braddock Senior High School