Tatum Pruett
Austin,TX
Summary
Experienced professional specializing in dog care and food service, known for outstanding customer service and client satisfaction. Ability to thrive in fast-paced settings while maintaining a calm and friendly approach. Quick learner with a strong capacity for adapting to new challenges and systems. Valued for professionalism and the ability to incorporate feedback for ongoing performance improvement.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Client Service Coordinator
Firehouse Animal Health Center
Austin, TX
11.2025 - 12.2025
- Efficiently navigated multiple veterinary software systems, managing appointments and medical records.
- Processed payments through Clover and cash transactions, ensuring accurate logging and till balancing.
- Executed full opening and closing procedures to maintain a clean, organized reception area.
- Coordinated prescription calls to outside pharmacies, escalating queries to veterinarians when necessary.
- Conducted patient follow-up calls, enhancing customer service and client communication after appointments.
Retail Sales Associate
Spirit Halloween Super Store
Austin, TX
09.2025 - 11.2025
- Maintained store cleanliness and organized merchandise displays throughout the store.
- Operated cash register, processing customer transactions efficiently and accurately.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Bartender/Barista/Server
Emerald Tavern
Austin, TX
05.2025 - 10.2025
- Maintained cleanliness and organization of the bar area during shifts.
- Assisted customers with drink selections and provided friendly service.
- Adhered to safety and sanitation protocols while preparing drinks.
Kennel Technician
Mud Puppies
Austin, TX
03.2025 - 05.2025
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Created consistent workflows by assisting with washing, drying and folding duties.
Barista
The Human Bean
Pflugerville, Texas
12.2020 - 05.2024
- Assisted in training new baristas on equipment usage and beverage preparation standards.
- Monitored inventory levels and communicated supply needs to management promptly.
- Collaborated with team members to ensure smooth daily operations during peak hours.
Grooming Assistant
Bark Avenue Grooming
Cedar Park, Texas
05.2023 - 08.2023
- Assisted groomers with bathing and drying various dog breeds.
- Monitored pets' behavior during grooming sessions for safety.
- Educated pet owners on care tips during pick-up consultations.
Kennel Technician
SkyBlue Kennels
Austin, TX
02.2023 - 05.2023
- Communicated effectively with pet owners regarding their animals' needs and care instructions.
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX06-2022
Skills
- Payment processing
- Animal care monitoring
- Client follow-up
- Appointment management
- Prescription coordination
- Medical record maintenance
- Customer relationship management
- Food safety
- Inventory management
- Problem solving
- Customer service
Certification
Texas Food Manager Certification
References
Aidan McNabb
Supervisor, Firehouse Animal Health Center
(512)-815-9639
Trinity Roberts
Manager, The Human Bean
(512)-767-0581
Jacob Duquette
Owner, Tipsy Gator
(325)-726-9089
Timeline
Client Service Coordinator
Firehouse Animal Health Center
11.2025 - 12.2025
Retail Sales Associate
Spirit Halloween Super Store
09.2025 - 11.2025
Bartender/Barista/Server
Emerald Tavern
05.2025 - 10.2025
Kennel Technician
Mud Puppies
03.2025 - 05.2025
Grooming Assistant
Bark Avenue Grooming
05.2023 - 08.2023
Kennel Technician
SkyBlue Kennels
02.2023 - 05.2023
Barista
The Human Bean
12.2020 - 05.2024
High School Diploma -
Hendrickson High School