Daniela Castillo
Immokalee,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Hostess
Ninja Japanese Steakhouse
10.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Receptionist
Germain Honda Of Naples
03.2023 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Style Consultant
Target
08.2022 - 04.2023
- Helped clients create new outfits with existing clothing and accessories.
- Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
- Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
Package Handler
FedEx
10.2022 - 01.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Stored and secured packages in designated areas to prevent damage and theft.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Bagger
Publix
11.2021 - 04.2022
- Retrieved grocery carts and baskets from lot and various site locations.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Worked together with cashiers to guarantee customer satisfaction.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Assisted customers by escorting and placing grocery bags in vehicles.
- Assisted with maintaining clean and organized store appearance.
Education
GED
Naples, FLSkills
- Time Management
- Strategic Planning
- Sorting and Labeling
- Billing and Payment Processing
- Telephone Skills
- Guest Engagement
- Phone Etiquette
- Adaptable to change
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Ninja Japanese Steakhouse
10.2023 - Current
Receptionist
Germain Honda Of Naples
03.2023 - 05.2023
Package Handler
FedEx
10.2022 - 01.2023
Style Consultant
Target
08.2022 - 04.2023
Bagger
Publix
11.2021 - 04.2022
GED