Daniela Chavez
Fullerton,CA
Summary
Retail professional specializing in customer service and conflict resolution. Demonstrated success in enhancing customer satisfaction through effective communication and teamwork. Proven track record of maintaining high store standards while optimizing operations for a seamless shopping experience. Actively pursuing a degree in child and adolescent studies to transition into a child care professional role.
Overview
1
1
Language
7
7
years of professional experience
Work History
Goodwill Sales Associate/ Processor
Goodwill Store
Fullerton, California
12.2025 - Current
- Greeted customers and delivered exceptional service to enhance shopping experience.
- Assisted customers in locating merchandise and provided detailed product information.
- Organized store displays to improve visual appeal and increase customer engagement.
- Processed transactions accurately using point-of-sale systems and managed cash handling.
- Maintained up-to-date knowledge of store merchandise and policies to assist customers effectively.
- Collaborated with team members to optimize store operations and service efficiency.
- Handled clothing in warehouse by accurately pricing and tagging items for display.
Online Seller
Depop
01.2021 - Current
- Curated unique product listings to attract customers on online marketplace.
- Utilized social media platforms to promote products and enhance brand visibility.
- Collaborated with shipping services to ensure timely delivery of sold items.
- Engaged with buyers through direct messaging to answer inquiries and provide support.
Hostess
Palm Desert Country Club Resort
Palm Desert, California
01.2025 - 09.2025
- Greeted and seated guests promptly in a welcoming manner.
- Managed reservations and coordinated seating arrangements efficiently.
- Assisted servers by communicating guest needs and preferences effectively.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Cashier Assistant
La Tapatilla Meat Market
Stockton, USA
06.2019 - 09.2020
- Operated traditional register and handled cash
- Assisted with customer service and basic store duties
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Provided excellent customer service, resolving complaints with professionalism and care.
Education
Bachelor of Science - Child Development
California State University, Fullerton
Fullerton, CA08-2026
High School -
La Quinta High School
La Quinta, CASkills
- Point of sale systems
- Transaction Management
- Inventory Management
- Customer Service
- Sales techniques
- Customer feedback management
- Visual Merchandising
- Team Collaboration
- Communication
- Time Management
- Problem Solving
- Conflict resolution
- Reliability and punctuality
- Bilingual Communication
- Patience and empathy
Languages
Spanish
Professional
Affiliations
- Active sister in sorority the sorority of Tau Theta Pi, with a cabinet position as Internal Affairs
- Volunteer, Vacation Bible School, St. Francisis of Assisi 2024
Timeline
Goodwill Sales Associate/ Processor
Goodwill Store
12.2025 - Current
Hostess
Palm Desert Country Club Resort
01.2025 - 09.2025
Online Seller
Depop
01.2021 - Current
Cashier Assistant
La Tapatilla Meat Market
06.2019 - 09.2020
Bachelor of Science - Child Development
California State University, Fullerton
High School -
La Quinta High School