Daniela Davies
Indialantic,FL
Summary
Dynamic leader with a proven track record at Casa Marina and The Reach Key West, driving revenue growth through innovative sales strategies and exceptional team development. Expert in market-based pricing and change management, consistently surpassing benchmarks while fostering a culture of resilience and collaboration. Recognized for elevating client satisfaction while consistently delivering top-line revenue performance for ownership.
Overview
2026
2026
years of professional experience
Work History
Complex Director of Catering & Events
Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton
01.2019 - Current
- Led a team of five high-performing sales professionals in achieving revenue targets for catering and group banquets, while actively supporting broader group sales initiatives through close collaboration with the Director of Sales and his team.
- Under my leadership, revenues experienced the following growth from 2018 to 2024:
- Expanded wedding market presence through strategic sales initiatives and collaboration with the marketing team on targeted campaigns, resulting in Casa Marina ranking #3 in the Hilton-managed portfolio for weddings.
- Developed a high-performing team through careful recruitment, ongoing training, supportive leadership and consistent feedback mechanisms.
- Partnered with the Directors of Revenue and Marketing to develop and execute strategic and tactical initiatives aimed at driving catering and group room revenues.
- Provided strong leadership during hotels' construction and brand change, successfully guiding team members through transitions while maintaining focus on driving topline revenue.
- Provided strong leadership throughout the COVID-19 crisis, guiding the team through immediate challenges while focusing on resilience and both short- and long-term recovery in alignment with the company's overall objectives.
- Consistently surpassed both property and Hilton brand benchmarks in the Team Member Opinion Survey each year since assuming the Director role
- Implemented successful employee retention strategies, including mentorship programs, professional development opportunities, and competitive compensation packages.
- Drove innovation within the organization by researching industry trends and adopting cutting-edge tools and technologies.
Senior Event Manager
Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton
07.2016 - 12.2018
- Established strong relationships with clients, ensuring seamless event execution, driving topline revenue while maintaining client's satisfaction.
- Oversaw all aspects of event logistics, from contract turnover to post-event follow-up activities.
- Supported new business initiatives by participating in group sales site inspections and engaging with prospective clients.
- Maintained detailed records of all events including budgets, timelines, vendor contacts for future reference.
- Trained junior team members on best practices in event management, fostering professional growth within the organization.
- Continually researched industry trends to stay updated on best practices in event planning.
Event Manager
Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton
01.2015 - 07.2016
- Managed administrative logistics of events planning from contract turnover to final bill delivery
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Streamlined event planning processes by implementing efficient project management strategies.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Coordinated florists, photographers, and musicians for events.
Food & Beverage Outlet Manager
Casa Marina Key West, A Waldorf Astoria Resort
2012 - 01.2015
- Manage daily operations of all F&B outlets, including restaurants, bars, banquets, and room service.
- Develop and implement strategies to improve guest satisfaction and increase revenue.
- Monitor inventory, order supplies, and manage vendor relationships to ensure cost-effective purchasing and consistent quality.
- Collaborate with culinary and service teams to maintain high standards in food presentation, hygiene, and service.
- Recruit, train, schedule, and evaluate staff to build a strong and service-oriented team.
- Collaborated with HR department on J1 program
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues with professionalism and efficiency.
Various Roles Within Food & Beverage Department
Casa Marina Key West, A Waldorf Astoria Resort
07.2008 - 2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
MBA - Strategic Management
Comenius University
Bratislava, Slovakia05-2008
BBA - Accounting And Finance
Comenius University
Bratislava Slovakia05-2005
Skills
- Coaching for sales performance
- Market-based pricing strategy
- Engaging sales presentations
- Evidence-based decision making
- Market competitor analysis
- Lead tracking and management
- Lead channel management
- Deamand generation strategies
- Change management
- Organizational development
- Corporate communications
Timeline
Complex Director of Catering & Events
Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton
01.2019 - Current
Senior Event Manager
Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton
07.2016 - 12.2018
Event Manager
Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton
01.2015 - 07.2016
Various Roles Within Food & Beverage Department
Casa Marina Key West, A Waldorf Astoria Resort
07.2008 - 2012
Food & Beverage Outlet Manager
Casa Marina Key West, A Waldorf Astoria Resort
2012 - 01.2015
MBA - Strategic Management
Comenius University
BBA - Accounting And Finance
Comenius University
Awards
2021, 2022 & 2024 Hilton Circle of Excellence Winner: Director of Catering & Events, Complex Hotels
2023 Commercial Services Summit Award Nominee
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