DANIELA DUARTE
Sun Valley,CA
Summary
Enthusiastic and eager to contribute to a team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow, and excel in new work environments. Facilitate positive experiences through high-quality customer service and prompt resolution of complaints and issues.
Overview
9
9
years of professional experience
Work History
Nursing Assistant
Kaiser Permanente
Woodland Hills, CA
03.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Promoted safety and kept a clean working environment
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Appointment Clerk
Kaiser Permanente
Woodland Hills, CA
03.2021 - 03.2025
- - Actively listened to members requests, confirmed appointments, and showed full understanding before addressing questions or concerns.
- - Quickly learned new skills and applied them to daily tasks, improving efficiency and customer service skills.
- - Always kept efficient communication with my supervisor.
- - Identified issues and provided solutions to any problems members had.
- - Navigated through the computer system quickly and booked appointments accurately.
After School Youth Leader
THINK Together
Pacoima, CA
03.2019 - 03.2021
- - Oversaw groups of up to 25 students at school and off-site locations maintaining optimal safety and security.
- - Mentored students to achieve academic excellence.
- - Trained new staff members while helping them learn about the companies rules and regulations.
- - Planned and organized school events.
- - Filed any reports that needed to be written or put into the computer system.
Restaurant Team Member
Jamba Juice
Chatsworth, CA
06.2018 - 03.2019
- - Managed cash and credit card transactions with efficiency at drive-thru and slashing wait times.
- - Successfully communicated with all team members to navigate job duties and complete daily tasks.
- - Trained new hires and offered different techniques to help them quickly learn new recipes.
- - Learned to work in a fast paced environment and how to accurately work in a team setting.
Sales Generalist
Victoria's Secret
Northridge, CA
09.2017 - 02.2018
- - Worked early shifts to come inside the store to receive shipment of clothing and process it onto the sales floor accordingly.
- - Kept the store clean and organized.
- - Offered suggestions to customers to help them with their shopping experience.
- - Handled cash and credit card transactions.
Education
High school diploma -
Triumph Charter High School
Sylmar, CA06-2016
Diploma - LVN
Concorde Career College
North Hollywood, CA12-2025
Skills
- Documentation and reporting
- Customer support
- Problem-solving skills
- Microsoft Office
- Time management
- Computer skills
- Teamwork
- Flexible & Adaptable
- Patient care
- Recording vital signs
- Mobility assistance
Languages
Spanish
Professional Working
Timeline
Nursing Assistant
Kaiser Permanente
03.2025 - Current
Appointment Clerk
Kaiser Permanente
03.2021 - 03.2025
After School Youth Leader
THINK Together
03.2019 - 03.2021
Restaurant Team Member
Jamba Juice
06.2018 - 03.2019
Sales Generalist
Victoria's Secret
09.2017 - 02.2018
High school diploma -
Triumph Charter High School
Diploma - LVN
Concorde Career College