Daniela Espinoza
Oklahoma City,OK
Summary
Hi I’m a Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to learn new techniques and open to learning more with patients and successful at reducing patients' anxiety or discomfort.
I’m also a very Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
I also consider myself to be an Outgoing student pursuing flexible part-time and full time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
Work History
Phlebotomy Student
Phlebotomy Training Specialists | Phlebotomy Certification
07.2024 - 07.2024
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Soonercare Insurance Agent
Maximus Call Center
02.2023 - 06.2024
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Responded to customer inquiries and problems to promote great service.
- Consulted with customers to resolve service and billing issues.
- Let members know more information about the Medicaid program.
Warehouse Order Puller
Hobby Lobby Warehouse
05.2021 - 02.2023
- Packaged fragile items with protective padding to prevent damages during shipments.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Selected products and items from shelves and pallets for customer orders.
- Used handheld scanners to key in data for packages.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Education
Some College (No Degree) - Diagnostic Medical Sonography
Oklahoma City University
Oklahoma City, OKPhlebotomy -
Phlebotomy Training Specialist
Oklahoma City, OK06-2024
High School Diploma -
Putnam City High School
Oklahoma City, OK05-2021
CNA -
Francis Tuttle Technology Center - Reno
Oklahoma City, OK05-2020
Skills
- Blood collection
- Venipuncture
- Donor screening
- Customer Service
- HIPAA
Timeline
Phlebotomy Student
Phlebotomy Training Specialists | Phlebotomy Certification
07.2024 - 07.2024
Soonercare Insurance Agent
Maximus Call Center
02.2023 - 06.2024
Warehouse Order Puller
Hobby Lobby Warehouse
05.2021 - 02.2023
Some College (No Degree) - Diagnostic Medical Sonography
Oklahoma City University
Phlebotomy -
Phlebotomy Training Specialist
High School Diploma -
Putnam City High School
CNA -
Francis Tuttle Technology Center - Reno
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