Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomist /PCT
Phlebotomy Training Specialists | Phlebotomy Certification
Overland Park, KS
06.2024 - 07.2024
Performed venipuncture and other blood collection procedures according to established standards.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Responded quickly and effectively to emergency situations.
Verified patient information prior to specimen collection.
Ensured compliance with federal regulations governing laboratory procedures.
Maintained a clean, safe, and organized work environment.
Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
Conducted quality control checks to ensure the accuracy of test results.
Demonstrated proficiency in using a variety of collection techniques and equipment.
Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
Maintained patient comfort and safety throughout the phlebotomy process.
Performed centrifugation and specimen aliquoting for sample preparation.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Adhered to all healthcare regulations, including HIPAA and OSHA standards.
Performed quality control tests on collected specimens.
On Road Supervisor / Bussiness Manager
United Parcel Service, UPS
Lenexa, KS
09.2005 - 01.2024
Analyzed customer feedback data to generate reports on customer satisfaction levels.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Implemented process improvements to streamline operations and reduce costs.
Ensured compliance with industry regulations and company policies.
Collaborated with other departments within the organization to coordinate project efforts.
Conducted research on current industry trends to identify potential areas for improvement in business operations.
Implemented safety protocols throughout the workplace to protect employees from harm.
Designed strategies for improving the quality of services provided by the organization.
Developed and implemented policies and procedures to improve operational efficiency.
Recommended process improvements that would reduce costs while increasing productivity.
Assessed employee performance evaluations and recommended changes or improvements as needed.
Drove high performance by developing team members.
Cultivated a positive organizational culture and work environment to motivate employees.
Provided feedback to improve strategies, programs and initiatives.
Addressed customer questions and concerns regarding products and services.
Created comprehensive onboarding processes and activities to acclimate new hires.
Ensured compliance with legal, regulatory, and ethical standards across the organization.
Education
Certified Phlebotomy Tech - Phlebotomy
North American Association of Phlebotomy Tech
Lenexa, KS
04-2005
CMA - Nursing
Phillips Graduate University
Kansas City, KS
09-1998
CNA - Nursing
Olathe Votech
Olathe, KS
04-1996
Some College (No Degree) - Phlebotomy
Phlebotomy Training Specialist
Overland Park, KS
Some College (No Degree) - LPN Nursing
ATS
Kansas City, KS
Some College (No Degree) - Pre-Reqs Nursing
JCCC
Overland Park, KS
Skills
Specimen Preparation
Venipuncture
Donor screening
Data Entry
Paperwork Processing
Infection Control
OSHA / HIPPA Regulations
Customer service
Slides
Straight - Butterfly-Fingersticks
Centrifuge
Hematocrit
Quality Patient Care Standards and Procedures
Vitals
Multi-tasking -time management-Attention to detail
Blood collection
HIPAA Compliance
Quality Control
Affiliations
Member of the Ladies Auxiliary American Legion Post 19 Gardner Ks. Helping Families of the community,Veterans, as well as Students with college grants.
Volunteer in dozens of fund raising activities.
I would on my own time help educate and train anyone who needs help (UPS Driver training)
Would assist in tutoring for any position I was in to better assist them with their drive to move up in the company
Accomplishments
At UPS received the TOM's Global Customer Solutions Team award 3 years running providing excellent customer service for delivering Path Tec critical healthcare specimens and vaccines.
Certification
Phlebotomist - June 2024 Cert # KS-13894-112741
BLS / CPR -E6E169EE
DOT Certified-KS3561788966
Phlebotomy Tech-KS 24086-PT05
CMA
CNA
Timeline
Phlebotomist /PCT
Phlebotomy Training Specialists | Phlebotomy Certification
06.2024 - 07.2024
On Road Supervisor / Bussiness Manager
United Parcel Service, UPS
09.2005 - 01.2024
Certified Phlebotomy Tech - Phlebotomy
North American Association of Phlebotomy Tech
CMA - Nursing
Phillips Graduate University
CNA - Nursing
Olathe Votech
Some College (No Degree) - Phlebotomy
Phlebotomy Training Specialist
Some College (No Degree) - LPN Nursing
ATS
Some College (No Degree) - Pre-Reqs Nursing
JCCC
Phlebotomist - June 2024 Cert # KS-13894-112741
BLS / CPR -E6E169EE
DOT Certified-KS3561788966
Phlebotomy Tech-KS 24086-PT05
CMA
CNA
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