Daniela Forero
Euless,TX
Summary
. Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences, friendly, with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards.
Overview
2
2
years of professional experience
Work History
Server Assistant
Bacchus Kitchen + Bar
10.2023 - Current
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with dining room set up prior to and after service period.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
Banquet Server
Sheraton Dallas Hotel
09.2023 - 11.2023
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained flexible work schedule to meet event needs.
Banquet Server
SMU University
09.2023 - 11.2023
- Set up banquet tables and chairs based on event requirements.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Provided friendly, courteous service to create memorable moments for guests.
Cashier
Irving Convention Center
09.2023 - 09.2023
- Processed refunds and exchanges in accordance with company policy.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Banquet Server
Irving Convention Center
06.2023 - 09.2023
- Arranged linens and table settings according to seating plan and event theme.
- Carried out professional service, retaining polite and friendly approach at all times.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Food and Beverage Attendant
Great Wolf Lodge
01.2023 - 06.2023
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Monitored food and beverage supplies, assisting with restocking when needed.
Repair Technician
Samsung Electronics
04.2022 - 12.2022
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Tested parts and components to confirm adherence to manufacturer specifications.
Education
Bachelor en Architecture -
Universidad de la Salle - Bogota, Colombia
06.2021
Skills
- Excellent customer service
- Problem-Solving
- Tabs and Food Running
- Customer Relations
- Table setup
- Hospitality service expertise
- Food safety practices
- Banquet Coordination
- POS System Operation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server Assistant
Bacchus Kitchen + Bar
10.2023 - Current
Banquet Server
Sheraton Dallas Hotel
09.2023 - 11.2023
Banquet Server
SMU University
09.2023 - 11.2023
Cashier
Irving Convention Center
09.2023 - 09.2023
Banquet Server
Irving Convention Center
06.2023 - 09.2023
Food and Beverage Attendant
Great Wolf Lodge
01.2023 - 06.2023
Repair Technician
Samsung Electronics
04.2022 - 12.2022
Bachelor en Architecture -
Universidad de la Salle - Bogota, Colombia
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