Daniela Fortuna

· Welcoming patients; completing intake forms, scanning ID, and Insurance cards.

· Called and verified patient's insurance benefits.

· Informed patients of costs and deductibles.

· Serve patients by scheduling appointments; maintaining accounts, and financial information.

· Obtain revenue by recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.

· Collection specialist; Resolved overdue bills, collected patient payments, and dealt with the collection agencies.

· Insurance payment posting; logging insurance EOBs into medical software.

· Prepared medical records for insurance audits.

· Assisting the nurses; Taking messages off their voicemail, calling patients in distress, preparing biologic medications, and helped retrieve or release medical information.

· Inputting immunizations in MCIR (Michigan Care Improvement Registry).