Daniel A Funes Reyes
SCOTTSDALE,AZ
Summary
Dedicated customer services representative motivated to maintain good customer satisfaction in CAD/CAM and training services and maintenance and to contribute to that company's growth.
Overview
15
15
years of professional experience
Work History
Lead Dental Tech Designer
True Impression
Scottsdale, Arizona
09.2021 - Current
- Creating daily basis Smiles Design and IMM dentures and conducting IO scan and 4dScan Photogrammetric
- Facilitate on the process and procedures on the digital workflow
- Designing All&X to delivered the highest natural esthetic standard without compromised functionality
CAD/CAM Education Specialist
Digital Dental Lab & Turning Solutions LLC
Laguna Hills, California
07.2014 - 08.2021
- Developed solutions to improve performance on CNC machines
- Training new customer on the use of Dentmils machines also implement protocol of maintenance CNC
- Facilitate support on CAM software Hyperdent, Millbox, Delcam beginner users, or intermediate also advance users.
- Lead Trainer 3shape software CAD Software offering advise and assistance to customer from small restoration to larger complex restoration
- Provided Primary customer support of the Sintering oven and also assist thoroughly about the uses zirconia and explaining in details types zirconia what fit best for the restoration in plan.
Trainee
UNITED STATES NAVY USN
Great Lakes, IL
12.2016 - 03.2021
- Worked closely with professionals to expand upon acquired training with practical knowledge
- Disassembled and assembled equipment for repair, cleaning and maintenance.
Customer Support Consultant
3shape
New Providence, NJ
08.2011 - 07.2014
- Assisted sales team by creating and maintaining supporting data files.
- Troubleshot problems with 3shape software, hardware of the scanner also install uninstall application
- Strong troubleshooting network issue addition customer care and case handling skills in CRM , Salesforce, Zendesk,
Education
Associate of Applied Science - Implantology Program For Dental Technician
University California Los Angeles
City Of Los Angeles, CA06.2011
Associate of Science - Dental Laboratory Technology
Pasadena City College
Pasadena, CA06.2009
Skills
- Project Management Scheduling and coordinating
- Technical Proficiency
- Flexible and Adaptable
- Courteous with Strong Service Mindset
- Overseeing Logistics
- Performance Tracking and Evaluations
Websites
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Lead Dental Tech Designer
True Impression
09.2021 - Current
Trainee
UNITED STATES NAVY USN
12.2016 - 03.2021
CAD/CAM Education Specialist
Digital Dental Lab & Turning Solutions LLC
07.2014 - 08.2021
Customer Support Consultant
3shape
08.2011 - 07.2014
Associate of Applied Science - Implantology Program For Dental Technician
University California Los Angeles
Associate of Science - Dental Laboratory Technology
Pasadena City College
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